Inbound Customer Service Manager
4 days ago
Treetop Talent is seeking a highly motivated Call Centre Manager to join our team in Elandsfontein. This is an exciting opportunity to lead a dynamic team and drive business growth through exceptional customer service.
As a seasoned manager, you will be responsible for overseeing daily operations, developing and implementing performance metrics, and ensuring compliance with industry standards.
- Main Accountabilities:
- Lead and motivate a team of customer service representatives.
- Develop and implement effective training programs to improve customer service skills.
- Drive CRM and ensure the achievement of expected quality scores on a daily, weekly, and monthly basis.
- Maintain accurate records of customer interactions and resolve complaints in a timely manner.
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Inbound Customer Experience Manager
2 days ago
Durban, KwaZulu-Natal, South Africa Ignition Group Full timeDo you have a flair for resolving complex customer issues? Ignition Group is seeking talented Customer Service Specialists to join our International Inbound Customer Service Team. As a member of this team, you will be responsible for handling customer inquiries and providing expert solutions to resolve their issues.Competitive salary packageCommission-based...
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Customer Service Consultant
4 weeks ago
Durban, KwaZulu-Natal, South Africa Ignition Group Full timeDo you have a flair for International Inbound Customer Service?Ignition Group is seeking charismatic Customer Service Experts to work on an International Inbound Customer Service Campaign. If you feel like you have the talent of talk and resolution, then this new role might be the one for youWhat You GetCompetitive basic salaryLucrative commission...
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Customer Service Representative
2 days ago
Durban, KwaZulu-Natal, South Africa Ignition Group Full timeIgnition Group is seeking charismatic Customer Service Experts to work on an International Inbound Customer Service Campaign. This role involves handling international customer inquiries and resolving complex issues with a high level of professionalism.Competitive salaryLucrative commission structuresAccess to medical aidTenure increases - the longer you...
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Operations Manager Inbound
3 days ago
Durban, KwaZulu-Natal, South Africa takealot Full timeAt takealot.com, a leading South African online retailer, we are looking for a highly skilled Operations Manager (Inbound) to join our Supply Chain team in Durban DC.Key Responsibilities:Ensure customer orders are shipped by 5pm dailyPromote picking and packing productivity to meet company targetsManage labor costs against volumes and hoursOptimize packing...
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Customer Care Agent
2 weeks ago
Durban, KwaZulu-Natal, South Africa Ignition Group Full timeJob title : Customer Care AgentJob Location : KwaZulu-Natal, DurbanDeadline : April 05, 2025Quick Recommended LinksJobs by Location Job by industries The detail:Query Resolution Enhance the overall customer experience and ensure customer satisfaction and turnaround time on queries. To take inbound calls from customers regarding sales, product queries and...
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Inbound Tour Operations Specialist
3 days ago
Durban, KwaZulu-Natal, South Africa Cullinan Holdings Limited Full timeCullinan Holdings Limited is a renowned tour operator in Namibia, committed to delivering exceptional travel experiences that cater to the unique needs of our clients. With decades of experience in the travel and tourism industry, we have established ourselves as leaders in providing authentic and immersive experiences throughout Namibia.Our MissionWe strive...
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Junior Shift Manager-Inbound
3 days ago
Durban, KwaZulu-Natal, South Africa takealot Full timetakealot.com, a leading South African online retailer, is looking for a highly talented Junior Shift Manager (Inbound) to join our Supply Chain team in Durban DC.We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full...
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Inbound Planner
2 days ago
Durban, KwaZulu-Natal, South Africa TOTAL Deutschland GmbH Full timeThe Assistant Planner manages inventory control and packaging required for the production processes and ensures that the resources required to make products are in stock and available. Works within the business cost, quantity and quality constraints to plan the flow of supplies. Works with the Purchasing department to procure materials and with the...
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Customer Service Manager
4 days ago
Durban, KwaZulu-Natal, South Africa Pepkor Lifestyle Full timePepkor Lifestyle is committed to providing a comfortable lifestyle for its customers through a range of quality products and services.Quality Products and ServicesThe company offers a wide selection of furniture, appliances, and household goods from reputable brands. Products cater to different needs and preferences, ensuring that customers find what they...
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Customer Services Operations Manager
4 weeks ago
Durban, KwaZulu-Natal, South Africa Ulwandle HR Consulting (Pty) Ltd Full timeOur client in the financial services sector is seeking a Customer Service Operations Manager with a history of delivering outstanding customer service, managing customer complaints efficiently and creating strategies to reduce the risk of uncollected funds from clients. The role involves overseeing customer service functions, boosting customer satisfaction...
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Relationship Manager
4 days ago
Durban, KwaZulu-Natal, South Africa FirstRand Namibia Limited Full timeRole SummaryThis Relationship Manager - Customer Service position requires a skilled professional to build and maintain strong relationships with customers. The successful candidate will have excellent communication skills and be able to resolve complex issues.Engage with customers to understand their needs and preferences.Develop tailored solutions to meet...
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Senior Customer Service Manager
2 weeks ago
Durban, KwaZulu-Natal, South Africa Hollywoodbets Full timeJob title : Senior Customer Service Manager (Withdrawals)Job Location : KwaZulu-Natal, DurbanDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries We have an amazing opportunity for a Senior Customer Service Manager (Withdrawals) be based in Umhlanga. Do you think you have what it takes to be our newest Purple Star? The...
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Senior Customer Service Manager
3 weeks ago
Durban, KwaZulu-Natal, South Africa Hollywoodbets Full timeBeing a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africas biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And thats just the beginning. Our talented Team is on a mission to increase our global footprint,...
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Customer Services Officer
4 weeks ago
Durban, KwaZulu-Natal, South Africa eThekwini Municipality Full timeJob title : Customer Services OfficerJob Location : KwaZulu-Natal, DurbanDeadline : March 26, 2025Quick Recommended LinksJobs by Location Job by industries Key Responsibility AreasCoordinate and control of the customer care and management strategy and processes in the designated service centres. Supervision of the key service delivery chain within the...
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Customer Service Director
4 days ago
Durban, KwaZulu-Natal, South Africa Clicks Group Limited Full timeAre you looking for a challenging opportunity as a Customer Service Director at Clicks Group Limited? If yes, then this role is perfect for you. As a Customer Service Director, you will be responsible for delivering results and meeting customer expectations, working with people, analysing, leading and supervising, entrepreneurial and commercial thinking,...
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Customer Service Manager
5 days ago
Durban, KwaZulu-Natal, South Africa Dis-Chem Pharmacies Full timeWe are committed to providing a positive and supportive work environment that encourages our employees to grow and develop their skills. As a Field Service Manager, you will have access to ongoing training and development opportunities, including:Training and Development OpportunitiesAs a Field Service Manager at Dis-Chem Pharmacies, you will have access to...
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Customer Acquisition Specialist
4 days ago
Durban, KwaZulu-Natal, South Africa OutworX Corporation Full timeOutworX Corporation is seeking an exceptional Sales Agent to join its team. As a Sales Agent, you will be responsible for building and maintaining strong relationships with customers and clients, driving sales growth and expansion, and contributing to the company's overall success.ResponsibilitiesFacilitate outbound and inbound calls with customers and...
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Customer Service Representative
9 hours ago
Durban, KwaZulu-Natal, South Africa Clicks Group Limited Full timePosition SummaryThe Clicks Group Limited is seeking a Customer Service Representative to join its team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, executing operational activities at the point of sale, and promoting the company's products and services. You will also be responsible for...
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Customer Service Representatives
4 days ago
Durban, KwaZulu-Natal, South Africa FIREFLY Full timeJob DescriptionAt FIREFLY, we are seeking highly skilled and motivated Customer Service Representatives to join our team.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively manage a high volume of customer inquiries.Key Responsibilities:Manage customer calls, emails, and chats in a professional...
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Customer Service Executive
4 days ago
Durban, KwaZulu-Natal, South Africa Lubrizol Full timeAbout LubrizolThe Lubrizol Corporation, a Berkshire Hathaway company, is a specialty chemical company whose science delivers sustainable solutions to advance mobility, improve wellbeing and enhance modern life. Founded in 1928, Lubrizol owns and operates more than 100 manufacturing facilities, sales, and technical offices around the world and has about 8,000...