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Business Performance Manager

1 week ago

Cape Town, Western Cape, South Africa TeleTech Holdings, Inc. Full time
About the Opportunity

We are looking for a Business Performance Manager who can promote a performance-driven culture and always work towards reaching for amazing results.

In this role, you will engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks.

You will consistently mentor and inspire others to deliver exceptional customer experiences.

A customer-focused mindset and understanding of data interpretation are essential skills required for this role.

Key Responsibilities
  1. Promote a performance-driven culture
  2. Support team members in achieving daily goals
  3. Mentor and inspire others to deliver exceptional customer experiences
  4. Analyze and interpret data to inform business decisions