Sales and Customer Experience Representative
1 week ago
We are seeking a highly motivated Sales Consultant to join our team at ABC. This is an exciting opportunity for individuals who thrive in a fast-paced retail environment and are passionate about delivering exceptional customer experiences.
About the Role:
- Provide superior customer service, focusing on selling and up-selling products to meet sales targets.
- Ensure the safekeeping of all company property and assets, including stock, equipment, and cash handling procedures.
- Facilitate stock control processes, including replenishing stock, conducting stock takes, and managing interbranch transfers.
- Handle cash and card sales, process banking, and conduct cash-ups.
- Demonstrate knowledge of the brand, products, services, policies, and company ethos.
Key Responsibilities:
- Sell and upsell products to customers, promoting the brand and increasing revenue.
- Meet and exceed sales targets through effective product knowledge and excellent communication skills.
- Manage and maintain accurate records of sales, stock levels, and inventory.
- Collaborate with colleagues to achieve sales goals and resolve customer queries.
- Maintain a clean and organized work environment, adhering to health and safety standards.
Requirements:
- Matric or equivalent qualification.
- Previous retail sales experience advantageous.
- Basic business administration knowledge.
- Excellent communication, interpersonal, and problem-solving skills.
- Able to work independently and as part of a team.
What We Offer:
- Competitive salary: $45,000 - $60,000 per annum.
- Ongoing training and development opportunities.
- Opportunities for career advancement within the company.
- Flexible working hours and public holidays.
Working Conditions:
The Sales Consultant will work in a dynamic retail environment, interacting with customers and colleagues to provide exceptional service and promote the brand. The role requires flexibility to work varying shifts, including nights, weekends, and public holidays.
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