Customer Service Sales Representative
1 week ago
Job Description:
The Sales Representative at The Building Company will be responsible for managing customer service and sales processes to ensure fast and efficient order processing.
Key Responsibilities:
- Provide exceptional customer service and support to external sales representatives
- Manage customer service and sales process orders speedily and accurately
- Establish customer needs clearly and offer product knowledge and solutions to meet customer needs
- Communicate effectively with customers regarding orders in progress and provide ongoing open communication
- Maintain up-to-date knowledge of products and sales administration and reporting
- Ensure accurate records of pricing structures and provide feedback to managers on competitor activity
- Escalate customer dissatisfaction and create product budgets per customer
- Set and meet sales goals and objectives and measure sales activities
- Build meaningful relationships with customers to encourage trust and loyalty
- Uphold and promote company values and culture
Requirements:
- Grade 12
- 3 years sales experience in a building/construction environment
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