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Destination Experience Coordinator

2 weeks ago

Cape Town, Western Cape, South Africa Redember Full time

We are seeking a highly motivated Reservations Travel Expert to join our team at Red Ember Recruitment in Cape Town.

Key Responsibilities
  • Coordinate and manage travel reservations for our guests, ensuring seamless execution and exceptional customer service.
  • Design and prepare tailor-made travel offers, travel documents, and itineraries to meet the needs of our clients.
  • Oversee and manage guest itineraries, ensuring successful execution and providing excellent customer service throughout the journey.
  • Supervise current tour programs, interact with service providers, and identify opportunities to improve our services and offerings.

Essential Skills and Qualifications

  • A minimum of two years' experience in a similar role, with a strong understanding of travel research and technologies.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, clients, and suppliers.
  • Ability to work independently, handle multiple tasks, and prioritize responsibilities effectively.
  • Flexibility in working hours and availability for emergency phone duty is also required.