Phone Fix Support Engineer
4 weeks ago
We are seeking a highly skilled Phone Fix Support Engineer to join our team at iSON Xperiences. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers.
Key Responsibilities- Manage repair turnaround times and ensure timely resolution of customer issues
- Diagnose and resolve technical issues with home appliances, including software and hardware problems
- Provide expert guidance on product installation and usage
- Track and prioritize customer requests using our Mobile GSPN system
- Offer telephonic and remote support for various home appliance products
- Identify and resolve installation issues, internet connectivity problems, and Wi-Fi model issues
- Utilize Mobile/GSPN Hass ChatBot systems to enhance customer support
- Document customer issues and provide feedback to improve our services
- Matric/Alternate with a minimum of 4 years of experience in electronics repair
- A+ /N+/ MCSE certification
- NTS3 Electronics certification
- Workshop (CE Repairs) experience with a minimum of 4 years
- IH CE Repairs experience with a minimum of 4 years
- CIC experience with a minimum of 4 years
- Additional certifications in electronics and customer empathy courses
We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
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Phone Fix Support Specialist
7 days ago
Sandton, South Africa iSON Xperiences Full timeAbout iSON XperiencesiSON Xperiences is a leading provider of innovative technology solutions, dedicated to delivering exceptional customer experiences.Job OverviewWe are seeking an experienced Phone Fix Support Specialist to join our team. This role will be responsible for providing top-notch support to customers regarding phone fix requests using the...
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SAMSUNG : Phone Fix Support Engineer
4 months ago
Sandton, South Africa iSON Xperiences Full timeTAT- repair turnaround time management for call-backFCR- First call resolutionREDO – Same symptom repeat repairCMI – customer satisfactionLTP – repair delaysDiagnose and Support Home Appliance products for both software and hardwareBe ready to guide customers with installation and product knowledge related problemsTrack, prioritize and...
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Samsung Technical Support Specialist
2 weeks ago
Sandton, South Africa iSON Xperiences Full timeJob DescriptionAt iSON Xperiences, we are seeking an experienced and skilled Phone Fix Support Engineer to join our team. The successful candidate will be responsible for providing top-notch technical support to customers for Samsung home appliances and mobile devices.Key Responsibilities:Manage repair turnaround times for call-backs, ensuring timely...
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Technology Support Specialist
2 weeks ago
Sandton, South Africa Dimension Data Full timeJob Summary:The Technology Support Specialist at Dimension Data is responsible for the setup and configuration of equipment at client sites.They will work closely with the Engineering organization to provide installation and break/fix functions for clients.This role involves installing and testing new software and hardware, maintaining servers and network...
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Ict Support
5 months ago
Sandton, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time**Direct Reporting Line**: Senior ICT Suppport **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...
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Ict Support
6 months ago
Sandton, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time**Direct Reporting Line**: Senior ICT Suppport **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...
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Technical Support Specialist
2 weeks ago
Sandton, South Africa Dimension Data Full timeJob SummaryThe Technical Support Specialist is responsible for providing on-site and remote support to clients regarding the installation, configuration, and maintenance of their equipment and software.This role involves collaborating with the Engineering organization to deliver install and break/fix functions, as well as troubleshooting hardware failures...
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IT Support Engineer
1 month ago
Sandton, South Africa JSE Limited Full timeHighly motivated and detail-oriented IT Support Engineer with 3 years of experience in providing top-notch technical support to clients and internal teams. Proficient in troubleshooting and resolving hardware, software, and network issues. Strong understanding of Microsoft Windows, Server, and Mobile operating systems. Excellent communication and...
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Gcs Customer Support
5 months ago
Sandton, South Africa BD Full time**We are the makers of possible**: BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the...
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Ict Support
1 month ago
Sandton, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time**Direct Reporting Line**: Senior ICT Suppport **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...
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IT Support Specialist
4 weeks ago
Sandton, South Africa Profession Hub Full timeWe are seeking a skilled IT Support Specialist to provide first-line technical assistance to our users. The ideal candidate will possess CompTIA A+ and Network+ certifications, as well as excellent communication skills in English.Key Responsibilities:Provide first-line support for IT queries via phone and remote access tools.Troubleshoot and resolve desktop,...
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Process Engineer
1 week ago
Sandton, South Africa Hollard Recruitment Full timeResponsible for Improving profitability by supporting the Hollard Insure IT Strategy through analysis and software development Key Responsibilities:TECHNICAL EXPERTISEFacilitating workshops with business users in order to gather requirements, generate ideas and validate future designs.Responsible for assessing, mapping, optimizing and digitizing business...
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Admissions Support Staff
7 days ago
Sandton, South Africa Eduvos Full timeEduvos, a leading educational institution in Pretoria, seeks the services of Admissions Support Staff to facilitate student enrolment for the 2025 intake.Job Type:Fixed-term contractAbout the Role:The successful candidate will assist with the enrolment process and respond to student queries regarding any enrolment-related subjects.We offer competitive...
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BSc. Hons. IT Software Engineering Lecturer
3 weeks ago
Sandton, South Africa Eduvos Full timeEduvos is looking to employ a BSc. Hons. IT Software Engineering Lecturer at our Midrand campus on a fixed term basis. Type of appointment:Fixed Term employment oppertunityPurpose:To lecture Information Technology-related modules, in the faculty on a fixed-term basis.To assist in the administration and departmental affairs and activities as required by the...
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Sandton, South Africa Eduvos Full timeEduvos seeks a BSc. Hons. IT Software Engineering Academic Professional to join our team at our Midrand campus on a fixed term basis.Type of appointment:Fixed Term academic opportunityPurpose:To lecture Information Technology-related modules in the faculty on a fixed-term basis.To assist in the administration and departmental affairs and activities as...
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Technical Support Specialist
4 weeks ago
Sandton, South Africa Dimension Data Full timeJob SummaryThe Technical Support Specialist will provide technical support to NTT clients, remotely supporting clients within service level agreements (SLAs), to install and configure software and hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change management.Responsible for setup and installation of...
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Field Support Engineer
2 weeks ago
Sandton, South Africa Jobted ZA C2 Full timeiOCO Infrastructure Services Invites You to Explore Possibilities. We are seeking a dynamic Field Support Engineer with a knack for solving technical challenges on the spot. Equipped with hands-on expertise in troubleshooting, maintaining, and optimizing equipment to keep operations running smoothly. Known for a proactive approach, clear communication,...
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Technical Support Specialist
2 weeks ago
Sandton, South Africa Profession Hub Full timeWe are seeking a skilled Technical Support Specialist to provide first-line IT assistance to our users. The ideal candidate will have excellent communication skills and the ability to troubleshoot technical issues remotely using tools like TeamViewer.Key Responsibilities:Provide first-line support for IT queries via phone and remote access tools.Troubleshoot...
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Senior Test Automation Engineer
3 weeks ago
Sandton, South Africa Investec Full timeAbout the RoleWe are seeking a skilled Test Automation Engineer to join our team at Investec. As a key member of our engineering agile teams, you will be responsible for building and maintaining a world-class test automation framework and tooling to ensure continuous delivery of high-quality code.Key Responsibilities• Collaborate with engineers to identify...
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IT Support Specialist
2 weeks ago
Sandton, South Africa TalentCru Full timeJob DescriptionJob Title: IT Service Desk TechnicianJob Summary: We are seeking an IT Service Desk Technician to provide technical support to our internal stakeholders and customers. The successful candidate will be responsible for troubleshooting and resolving technical issues related to hardware, software, and networking.Key Responsibilities:Provide...