Field Support Engineer

1 week ago


Sandton, South Africa Jobted ZA C2 Full time

iOCO Infrastructure Services Invites You to Explore Possibilities.

We are seeking a dynamic Field Support Engineer with a knack for solving technical challenges on the spot. Equipped with hands-on expertise in troubleshooting, maintaining, and optimizing equipment to keep operations running smoothly. Known for a proactive approach, clear communication, and commitment to customer satisfaction—always ready to go the extra mile to deliver reliable support in fast-paced environments.

What you’ll do:

- Responsible for repairing, troubleshooting, and installing hardware software of new faulty laptops and desktops.
- Windows OS Software installation, support, and troubleshooting including of 3rd party applications.
- To ensure that all open tickets are managed within the SLA.
- To reach efficiency target.
- Mobility support/workshop and Field support engineer

Your expertise:

- 2 - 5 Years practical in-service delivery; desktop support; Network Support and Active Directory
- Experience in mobile device support

Qualifications required:

- Grade 12
- Certificate in CompTIA A+/N+ International or Equivalent is essential
- MSCE or MCDST
- ITIL Foundation V4
- Soft skills

Other information applicable to the opportunity:

- Permanent Position
- Location: Sandton - OnsiteÂ
- Physical demands: Bound to sitting at a desk.
- Travel: Require valid driver’s license and own transport.

Why work for us?

If the daily grind makes you wonder if there's more to life than work, get ready to discover a professional journey that embraces excellence without compromise.

You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding client experiences through sustainable, innovative IT infrastructure solutions that tackle business challenges head-on. Here you get to partner with clients, helping them conquer their business Goliaths while they focus on scaling their empires.

At our core, we're challengers, disruptors, and innovators. We're a community of skilled professionals with an ambitious spirit dedicated to providing for our clients while finding joy in the process. Our clients are at the heart of everything we do. Their satisfaction fuels our fire and propels us forward. We're talking about brainstorming sessions that sound like TED talks and spontaneous celebrations for achievements, big and small.



  • Sandton, South Africa IOCO Full time

    Job Title: Field Support EngineerWe are seeking a skilled Field Support Engineer to join our team and provide on-site technical support and assistance to clients or customers.Key Responsibilities:Ensure timely and effective technical support to clients, contributing to the overall success of the organization.Provide on-site technical support and assistance...


  • Sandton, South Africa Jobted ZA C2 Full time

    Join the iOCO Infrastructure Services Community: Where Work is an Adventure, Not Just a Job. We are seeking a Field Support Engineer who will provide on-site support for various systems, equipment, or software, ensuring that clients' technology operates smoothly and efficiently.  What you’ll do: - Experience in mobile device support -...


  • Sandton, South Africa IOCO Full time

    iOCO Infrastructure Services Invites You to Explore Possibilities.We are seeking a dynamic Field Support Engineer with a knack for solving technical challenges on the spot. Equipped with hands-on expertise in troubleshooting, maintaining, and optimizing equipment to keep operations running smoothly. Known for a proactive approach, clear communication, and...


  • Sandton, South Africa IOCO Full time

    iOCO Infrastructure Services Invites You to Explore Possibilities. We are seeking a dynamic Field Support Engineer with a knack for solving technical challenges on the spot. Equipped with hands-on expertise in troubleshooting, maintaining, and optimizing equipment to keep operations running smoothly. Known for a proactive approach, clear communication,...

  • Field Support Engineer

    3 months ago


    Sandton, South Africa IOCO Full time

    Join the iOCO Infrastructure Services Community: Where Work is an Adventure, Not Just a Job. We are seeking a Field Support Engineer who will provide on-site support for various systems, equipment, or software, ensuring that clients' technology operates smoothly and efficiently.    What you’ll do: Experience in mobile device support...

  • Field Support Engineer

    3 months ago


    Sandton, South Africa IOCO Full time

    Join the iOCO Infrastructure Services Community: Where Work is an Adventure, Not Just a Job.We are seeking a Field Support Engineer who will provide on-site support for various systems, equipment, or software, ensuring that clients' technology operates smoothly and efficiently.  What you’ll do:Experience in mobile device supportResponsible for...


  • Sandton, South Africa Ajtechnicaldr Full time

    iOCO is Recruiting for Field Support Engineer Join the iOCO Infrastructure Services Community: Where Work is an Adventure, Not Just a Job. We are seeking a Field Support Engineer who will provide on-site support for various systems, equipment, or software, ensuring that clients’ technology operates smoothly and efficiently. Closing date:...


  • Sandton, South Africa IOCO Full time

    Job Title: Field Support EngineerWe are seeking a skilled Field Support Engineer to join our team at iOCO Infrastructure Services. As a Field Support Engineer, you will be responsible for providing on-site support for various systems, equipment, or software, ensuring that clients' technology operates smoothly and efficiently.Key Responsibilities:Provide...


  • Sandton, South Africa IOCO Full time

    Field Support EngineerWe are seeking a skilled Field Support Engineer to join our team at iOCO Infrastructure Services. As a key member of our community, you will provide on-site support for various systems, equipment, or software, ensuring that our clients' technology operates smoothly and efficiently.Key Responsibilities:Provide expert support for mobile...


  • Sandton, South Africa IOCO Full time

    {"title": "Field Support Engineer", "description": "Unlock Your Potential as a Field Support EngineerAre you ready to take your career to the next level? We're seeking a skilled Field Support Engineer to join our team at iOCO Infrastructure Services.Key Responsibilities:Provide on-site support for various systems, equipment, or software to ensure clients'...


  • Sandton, South Africa IOCO Full time

    About the RoleWe are seeking a highly skilled Field Support Engineer to join our team at iOCO Infrastructure Services. As a Field Support Engineer, you will be responsible for providing on-site technical support to our clients, ensuring that their technology infrastructure operates smoothly and efficiently.Key ResponsibilitiesTechnical Support: Provide...


  • Sandton, South Africa IOCO Full time

    Job Title: Field Support Engineer - Technical ExpertiseWe are seeking a skilled Field Support Engineer to join our team and provide on-site technical support and assistance to clients or customers. As a Field Support Engineer, you will play a crucial role in ensuring that clients receive timely and effective technical support, thereby contributing to the...


  • Sandton, South Africa IOCO Full time

    Yearning for More in Your Career? iOCO Infrastructure Services Invites You to Explore Possibilities.We are seeking x2 Field Support Engineers to join our team and provide on-site technical support and assistance to clients or customers.  As a Field Support Engineer, you'll play a crucial role in ensuring that clients receive timely and effective...


  • Sandton, South Africa IOCO Full time

    Key Responsibilities:We are seeking a Field Support Engineer who will provide on-site support for various systems, equipment, or software, ensuring that clients' technology operates smoothly and efficiently.What You'll Do:Deliver exceptional mobile device support and ensure seamless troubleshooting and repair of hardware and software issues.Collaborate with...


  • Sandton, South Africa Dimension Data Full time

    FunctieomschrijvingWe require the services of a field engineer who will be required to provide onsite services to our clients. The engineer will be focused on the service provider business which deals with client wide area network (WAN) environments. The candidate will be required but not limited to physically install routers, switches, phones, cabling,...

  • Support Engineer

    6 days ago


    Sandton, South Africa IOCO Full time

    We're seeking a skilled Field Support Engineer to join our team at iOCO Infrastructure Services. As a key member of our operations team, you'll play a crucial role in ensuring the smooth delivery of our IT infrastructure services.Key Responsibilities:Repair, troubleshoot, and install hardware and software on laptops and desktops.Provide Windows OS software...

  • IT Support Engineer

    4 weeks ago


    Sandton, South Africa JSE Limited Full time

    Highly motivated and detail-oriented IT Support Engineer with 3 years of experience in providing top-notch technical support to clients and internal teams. Proficient in troubleshooting and resolving hardware, software, and network issues. Strong understanding of Microsoft Windows, Server, and Mobile operating systems. Excellent communication and...


  • Sandton, South Africa Rubicon Full time

    This role assists senior technicians and support engineers in attending to all day-to-day technical inquiries within the branch, and ensure that all sales staff and customer technical tickets are serviced and closed. The ultimate aim is to ensure adequate technical skills are available within the branch to support our customers in after-sales service.Role...


  • Sandton, South Africa IOCO Full time

    At iOCO Infrastructure Services, we're on a mission to deliver exceptional client experiences through innovative IT infrastructure solutions. We're seeking a skilled Field Support Engineer to join our team.As a Field Support Engineer, you'll provide on-site support for various systems, equipment, or software, ensuring that our clients' technology operates...


  • Sandton, South Africa Dimension Data Full time

    Job SummaryYou will be responsible for the analysis and resolution of SD-WAN related issues. This involves the use of tooling and problem-solving approaches to rapidly identify probable causes and either resolve or pass onto the next engineering level to address.Main Responsibilities:• Fault isolation, troubleshooting, and resolution support for critical...