Customer Engagement Specialist
4 days ago
The Customer Engagement Specialist at MPOWER is responsible for delivering exceptional customer experiences through expert advice and information relating to products and services.
Key Responsibilities
- Engage with customers via inbound and outbound telephone calls
- Provide product knowledge and information
- Meet sales targets and generate revenue
Requirements
- Grade 12 qualification
- Call Centre or telesales certification
- Proven experience in sales-related roles
- Excellent communication and interpersonal skills
- Fluent English, bilingual a plus
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