Customer Service and Procurement Specialist
4 weeks ago
This role will encompass dual responsibilities, focusing on customer service and procurement. The successful candidate will be responsible for managing customer accounts, providing support, and assisting with procurement activities.
Key Responsibilities:- Customer Support: Provide timely and effective support to customers, addressing their queries and concerns.
- Procurement: Assist with procurement activities, including sourcing suppliers, negotiating contracts, and managing inventory.
- Customer Record Management: Maintain accurate and up-to-date customer records, ensuring seamless communication and service delivery.
- Problem Solving: Identify and resolve customer complaints and issues in a professional and timely manner.
- Communication: Develop and maintain strong relationships with customers, suppliers, and internal stakeholders.
- Minimum 2 years of customer service experience
- Minimum 2 years of procurement experience
- Matric qualification required
- Own vehicle necessary
- Residing in the Pretoria Area
Working hours: Monday to Friday, 07:45 - 16:30
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