Customer Solutions Specialist

2 weeks ago


Pretoria, Gauteng, South Africa Nambiti Technologies Full time
  • About the role: We are seeking a highly skilled Customer Solutions Specialist to join our team at Nambiti Technologies.
  • Key responsibilities:
    • Provide exceptional customer service and support through various communication channels.
    • Analyze and troubleshoot technical issues with hardware, software, and network systems.
    • Collaborate with cross-functional teams to resolve complex technical problems.
    • Develop and maintain knowledge of emerging technologies and industry trends.
    • Ensure timely and effective resolution of customer issues.

Requirements:

  • Bachelor's Degree or Advanced Diploma in Information Technology or related field.
  • Minimum 4 years of experience in system support environment.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Strong analytical and technical skills.


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