Wine Service Professional

1 month ago


Cape Town, Western Cape, South Africa MSC Cruises Full time
Job Purpose

The Sommelier at MSC Cruises provides exceptional wine service to guests, adhering to corporate guidelines and working under the supervision of the Maître D'Hôtel. This role involves overseeing the inventory of wine lists and training dining service and bar colleagues to meet assigned revenue targets.

Key Responsibilities
  • Provide Outstanding Wine Service: Deliver excellent wine service in all restaurants, assist in creating wine menus, and pair wines with food to complement different styles of cuisine and food preparation methods.
  • Increase Wine Sales: Demonstrate personal attention, apply selling techniques, and focus on customer needs to increase wine sales.
  • Report Complaints: Report any wine service complaints to the Maître D'Hôtel and ensure a fast and courteous response to guests.
  • Train Colleagues: Provide regular wine knowledge training to dining service and bar colleagues.
  • Oversee Inventory: Manage the inventory of wine and produce reports.
Qualifications
  • Language Skills: Fluent English, oral and written, with any additional European language considered an advantage.
  • Education: High School certificate and Sommelier certificate (Wset level 3 or similar).
  • Experience: At least 1 year of experience as a Sommelier in a 4/5-star restaurant, hotel, or resort.
  • Skills: Excellent knowledge of fine wines and premium beverages, excellent communication and interpersonal skills, and a passion for hospitality and customer service.
  • Computer Literacy: Proficient in computer systems.
Required Documents
  • Valid Passport: South African Passport.
  • Police Clearance: Police Clearance certificate.


  • Cape Town, Western Cape, South Africa MSC Cruises Full time

    Job Title: Wine Service SpecialistWe are seeking a skilled and detail-oriented Wine Service Specialist to join our team on board MSC Cruises.About the Role:The Wine Service Specialist will be responsible for ensuring that our wine cellar is stocked and managed efficiently, while also providing excellent service to our guests.Responsibilities:Manage the...


  • Cape Town, Western Cape, South Africa MSC Cruises Full time

    We are seeking a highly skilled and organized Bar and Wine Cellar Team Member to join our team on board MSC Cruises.About the JobThis is a fantastic opportunity for someone with excellent wine knowledge, communication skills, and attention to detail to work in a fast-paced environment. As a Bar and Wine Cellar Team Member, you will be responsible for...


  • Cape Town, Western Cape, South Africa Crew Life at Sea Full time

    About UsCrew Life at Sea is a renowned luxury cruise ship offering exceptional dining experiences to its guests. We are committed to delivering unparalleled service, quality, and entertainment.Job Title: Wine Connoisseur and Service ManagerSalary Range: $80,000 - $110,000 per year (dependent on experience)Job Description:We are seeking an experienced...


  • Cape Town, Western Cape, South Africa MSC Cruises Full time

    Job DescriptionAs a Senior Wine Service Specialist with MSC Cruises, you will be responsible for providing exceptional wine service to our guests. This includes assisting in the creation of wine menus, pairing wines with food, and increasing wine sales through personal attention and effective selling techniques.The ideal candidate will have a strong...


  • Cape Town, Western Cape, South Africa MSC Cruises Full time

    Job Title: Wine Connoisseur and Service ExpertWe are seeking a skilled and experienced Sommelier to join our team on board MSC Cruises.Overview:The Sommelier plays a vital role in providing exceptional wine service to our guests, ensuring that every experience is memorable and enjoyable. This role requires strong knowledge of fine wines and premium...


  • Cape Town, Western Cape, South Africa Managed People Solutions Full time

    At Managed People Solutions, we are on the lookout for a dynamic and results-driven Senior Wine Industry Sales Professional to join our team in Cape Town. With a strong background in sales and marketing, this individual will be responsible for driving revenue growth and expanding our customer base.About the RoleThis is a unique opportunity for an experienced...


  • Cape Town, Western Cape, South Africa HR Genie Full time

    **Job Opportunity at HR Genie**About the Role:We are seeking a highly skilled and results-driven International Wine Sales Professional to lead export sales efforts and expand our wine portfolio in international markets.Responsibilities:Market Development: Identify and target new international markets for wine exports, focusing on building strong client...


  • Cape Town, Western Cape, South Africa Crew Life at Sea Full time

    About the RoleWe are seeking an experienced Sommelier to join our crew at Crew Life at Sea.Key Responsibilities:Develop and Maintain a Comprehensive Wine List: Create and maintain a wine list that showcases the diverse tastes and preferences of our guests, ensuring a seamless dining experience.Source and Purchase High-Quality Wines: Establish relationships...


  • Cape Town, Western Cape, South Africa MSC CRUISES Full time

    Job Description:The Wine Connoisseur will be responsible for delivering an exceptional wine experience to our discerning guests. This role encompasses recommending wine pairings, managing wine service, and ensuring the highest quality standards are consistently met across all dining venues onboard.About the Role:This position is ideal for a highly...


  • Cape Town, Western Cape, South Africa MSC Cruises Full time

    Job Title: Wine Cellar Assistant ManagerAbout the Role:We are seeking a highly motivated and experienced Wine Cellar Assistant Manager to join our team on board MSC Cruises. This is an excellent opportunity for someone who is passionate about hospitality and customer service to take their career to the next level.Job Summary:The Wine Cellar Assistant Manager...


  • Cape Town, Western Cape, South Africa MSC Cruises Full time

    **Job Title:** Assistant Wine KeeperWe are seeking a highly skilled and experienced Assistant Wine Keeper to join our team on board MSC Cruises. As a key member of the beverage service team, you will be responsible for ensuring the seamless operation of the wine cellar and bar areas.**Key Responsibilities:To provide exceptional customer service to all guests...

  • Wine Connoisseur

    1 month ago


    Cape Town, Western Cape, South Africa MSC Cruises Full time

    Job SummaryWe are seeking a highly skilled Wine Connoisseur to join our team on board an MSC Cruises ship.Key ResponsibilitiesDeliver exceptional wine service in all restaurants, assist in the creation of wine menus that cater to diverse tastes and preferences.Pair wines with exquisite cuisine: recommend wines that complement different styles of cooking and...


  • Cape Town, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    About the Wine Studio Manager PositionLeeu Collection South Africa (Pty) Ltd. is seeking a seasoned professional to fill the role of Wine Studio Manager. This key leadership position requires someone with exceptional people skills and wine industry experience to lead our team at Leeu Passant Wine Studio.Main ResponsibilitiesDevelop and execute effective...


  • Cape Town, Western Cape, South Africa Dante Personnel Full time

    We are seeking a highly skilled Dining Service Professional to join our team at Dante Personnel. This is an exciting opportunity for an experienced Waiter to take on new challenges and provide exceptional customer service in a high-end environment.Company OverviewDante Personnel is a leading staffing agency specializing in providing top-notch personnel to...

  • Wine Cellar Assistant

    1 month ago


    Cape Town, Western Cape, South Africa MSC Cruises Full time

    About the RoleWe are seeking a highly organized and detail-oriented Wine Cellar Assistant to join our team at MSC Cruises. This role is responsible for ensuring the efficient operation of the wine cellar, providing exceptional service to our guests, and maintaining the highest standards of sanitation and quality.


  • Cape Town, Western Cape, South Africa MSC Cruises Full time

    **Job Description:** As an Assistant Wine Keeper on board MSC Cruises, you will be responsible for ensuring the smooth operation of the wine cellar and bar areas. This includes providing exceptional customer service, maintaining a high level of beverage knowledge, and working closely with the Wine Keeper to stock the wine cellar.**Responsibilities:Providing...


  • Cape Town, Western Cape, South Africa Vine Recruitment Full time

    Job DescriptionAs a key member of our team at Vine Recruitment, we are seeking a highly organized and skilled Wine Club Administrator to join our dynamic team. This role will be responsible for the day-to-day operations of our wine club, including order processing, membership management, and administrative duties.ResponsibilitiesProcess orders and membership...


  • Cape Town, Western Cape, South Africa The Recruiters Full time

    **Join our dynamic team at The Recruiters**We are committed to delivering exceptional results for our clients and candidates alike. Our recruitment services are tailored to meet the unique needs of each client, ensuring successful placements that drive business growth.Job Title: Meat and Wine Connoisseur LeaderEstimated Salary: $150,000 - $220,000 per...


  • Cape Town, Western Cape, South Africa Vine Recruitment Full time

    At Vine Recruitment, we are seeking a highly skilled and experienced Wine Club Administrator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our wine club.Key Responsibilities:Processing of orders and membershipMaintaining/updating of e-commerce platformPerforming administrative...


  • Cape Town, Western Cape, South Africa MSC Cruises Full time

    **Job Summary:** We are seeking an experienced Assistant Wine Keeper to join our team on board MSC Cruises. The successful candidate will be responsible for maintaining the highest standards of customer service, beverage knowledge, and wine cellar operations.**Responsibilities:Providing exceptional customer service to all guests and crew members.Maintaining...