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Business Development Specialist
2 months ago
At Eskort, we are seeking a highly skilled and experienced Sales Representative to join our team. As a Sales Representative, you will play a crucial role in driving sales growth and expanding our customer base.
Responsibilities:- Develop and maintain strong relationships with existing and new customers to achieve sales targets and outcomes within schedule.
- Coordinate sales efforts with team members and other departments to establish, develop, and maintain positive business and customer relationships.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Complete weekly call cycles at relevant retail stores, visiting 10 to 15 stores per day.
- Grow and maintain a customer database by building sound relationships and continuously seeking new opportunities.
- Present, promote, and sell products/services using solid arguments to existing and prospective customers.
- Submit monthly reports on performance and competitors in our landscape.
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Attend meetings as required at designated locations, meetings with managers and customers.
- Collaborate with Clover and Vector Sales/Merchandisers to drive business performance.
- Attend trade shows and marketing events as required.
Requirements:
- Grade 12 (Matric) or equivalent.
- BCom Degree in Business, Marketing Communications, or a related field is required.
- Diploma in Business, Marketing Communications, or a related field is required.
- Proven work experience (minimum of two years) as a Sales Representative.
- Proven track record of successfully managing customer relationships.
- Valid driver's license is mandatory.
- Excellent knowledge of MS Office.
- Working knowledge of CRM systems.
- Relationship management skills and openness to feedback.
- Able to create and deliver presentations tailored to the audience's needs.
- Prioritizing, time management, and organizational skills.
- Strong verbal and written communication skills.
- Able to work efficiently, either on one's own or as part of a team, in a high-pressure environment.
Key Performance Areas:
- Customer Relationships:
- Achieve agreed-upon sales targets and outcomes within schedule.
- Coordinate sales efforts with team members and other departments.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Complete weekly call cycles at relevant retail stores.
- Grow and maintain a customer database.
- Present, promote, and sell products/services.
- Sales Targets:
- Achieve agreed-upon sales targets and outcomes within schedule.
- Coordinate sales efforts with team members and other departments.
- Monthly Reporting:
- Submit monthly reports on performance and competitors in our landscape.
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Other:
- Attend meetings as required at designated locations.
- Collaborate with Clover and Vector Sales/Merchandisers to drive business performance.
- Attend trade shows and marketing events as required.
