Trainer and Coach
6 days ago
Sutherland is a pioneer in customer experience management, leveraging advanced technologies and business process excellence to drive digital transformation for leading brands.
About the RoleWe are looking for an experienced Training Specialist to join our team. In this position, you will be responsible for delivering high-quality training programs that meet the needs of our clients.
Your key responsibilities will include:
- Creating and facilitating interactive training sessions that engage learners and promote skill development.
- Developing and revising training materials to ensure they are relevant and effective.
- Coordinating and executing new hire training programs and blended learning experiences.
- Providing coaching and feedback to trainees to support their growth and development.
To be successful in this role, you will require:
- A Bachelor's degree in any field (Major in Education or Communication preferred).
- At least 2 years of work experience as a trainer.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
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