Learning and Development Expert

6 days ago


Johannesburg, Gauteng, South Africa Sutherland Full time

Sutherland is a trusted partner in customer experience management, helping iconic brands achieve success through innovative technology and business process solutions.

About the Position

We are looking for a skilled Instructional Designer - Trainer to join our team. In this role, you will create engaging and effective training programs that meet the needs of our clients.

Your key responsibilities will include:

  • Designing and developing training programs that promote skill development and engagement.
  • Delivering training sessions that cater to diverse learning styles.
  • Coordinating and executing new hire training programs and blended learning experiences.
  • Providing coaching and feedback to trainees to support their growth and development.
Qualifications

To be successful in this role, you will require:

  • A Bachelor's degree in any field (Major in Education or Communication preferred).
  • At least 2 years of work experience as a trainer.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.


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