Instructional Designer

3 days ago


Johannesburg, Gauteng, South Africa Sutherland Full time

Sutherland is a global innovator in customer experience management, driving business success through cutting-edge technology and business process excellence.

Job Summary

We are seeking an experienced Learning and Development Expert to join our team. In this role, you will design and deliver impactful training programs that drive business outcomes.

Your key responsibilities will include:

  • Designing and developing training programs that meet the needs of our clients.
  • Delivering training sessions that engage learners and promote skill development.
  • Coordinating and executing new hire training programs and blended learning experiences.
  • Providing coaching and feedback to trainees to support their growth and development.
Requirements

To succeed in this role, you will need:

  • A Bachelor's degree in any field (Major in Education or Communication preferred).
  • At least 2 years of work experience as a trainer.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.


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