Customer Service Representative
1 week ago
We are collaborating with a prestigious UK client to find a Customer Service Advisor based in Sandton.
In this role, you will be the first point of contact for our customers, providing exceptional support and ensuring their needs are met efficiently.
Key Responsibilities:- Provide top-notch customer service and support via phone calls.
- Work effectively with a high volume of calls, using problem-solving skills to resolve issues.
- Collaborate with a vibrant, supportive team that values your contributions and offers opportunities for personal and professional growth.
- Be fluent in English, enabling effective communication with our diverse clientele.
- Have experience with ticketing systems such as Zendesk, or show a strong willingness to learn quickly.
- Exhibit self-management skills, with the ability to work independently as well as part of a team.
- 2+ years of experience in sales, customer service, or a related field.
- Be willing to work in office in Sandton during UK hours, including night shifts.
Shorza Ltd is committed to providing a supportive and inclusive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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