IT Support Specialist for Endpoint Management

5 days ago


Cape Town, Western Cape, South Africa Datacentrix Full time

Datacentrix is a leading IT solutions provider seeking an experienced SCCM and Intune Support Engineer to join our Information Technology team in Cape Town. Our ideal candidate will specialize in 1st Line Support, providing expert assistance with Endpoint Manager support (SCCM and Intune).

Purpose of Role:

  • Provide comprehensive support for Endpoint Manager (SCCM and Intune), Microsoft server and Cloud services.

Critical Requirements - Skills, Experience & Qualifications

  • A Matric Qualification is required.
  • The successful candidate must hold an MCSE qualification or similar, including 70-703, 70-745.
  • A Tertiary IT qualification is essential.
  • No less than 3 to 5 years' experience supporting SCCM, with exposure to Operating System deployment, Application packaging and deployment, Patch management, Reporting, and Co-management with Intune.
  • A minimum of 3 years' experience supporting Intune is necessary.
  • A good understanding of the server environment is crucial.
  • The ability to clearly articulate problems and solutions to the technical team is vital.
  • The candidate should be self-managed and possess a valid Driver's License and own reliable vehicle.

Primary Role Accountabilities

  • Application packaging and deployment are key responsibilities.
  • Patch management and Operating system deployment are also essential duties.
  • Office 365 administration and Device hardening and vulnerability management are critical tasks.
  • The successful candidate will assist with escalations from 1st line support engineers.

Estimated Salary Range: R600,000 - R900,000 per annum


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