IT Support Specialist
4 weeks ago
We are seeking a highly skilled and experienced IT Support Specialist to join our team at MindMatch Consulting. As a key member of our IT department, you will be responsible for providing technical support to our customers, troubleshooting complex issues, and escalating problems to senior engineers when necessary.
Key Responsibilities- Provide remote support via tickets raised to resolve customer issues, acting as an escalation point for 1st & 2nd Line Engineers
- Take ownership of complex issues to resolution, providing technical support via telephone, email, and remote access
- Oversee remote monitoring escalation tickets, research and identify solutions to complex software and hardware issues
- Provide in-depth understanding of virtualised solutions, Cloud services such as Azure, Microsoft 365, Networking and firewalls
- Prioritise and manage several open tickets at one time, monitoring responses and any upcoming SLA events
- Follow up with clients to ensure their IT systems are fully functional after troubleshooting
- Ensure customer processes and documentation are kept up to date
- Mentor and provide guidance to other team members
- Stay current with emerging technologies and industry best practices to continually improve the IT environments
- A minimum of 5 years' experience in an IT Service environment
- High level of technical experience gained in a hands-on-role
- Excellent verbal & written English
- Robust influencing and interpersonal skills with the ability to communicate at all levels
- Ability to prioritise and handle multiple assignments at any given time
- Be flexible and able to commit the time required to get the job done in line with business needs
- Highly organised with excellent time management skills and attention to detail
- Desire to learn new products and technologies
- Can-do attitude
- In-depth Windows Operating System knowledge (Desktop and Server)
- Microsoft 365 Administration
- Microsoft Intune
- Server Administrative Tools (Active Directory, Group Policy)
- Firewalls & Switches
- Network Devices
- Networking protocols (TCP/IP, DNS, DHCP and VLAN) and VPN Systems
- Microsoft Azure (AVD, FSLogix and Entra ID)
- VMWare / Hyper V expert
- Citrix
- Demonstrable development of automation and scripting
- Experience in infrastructure as code (Terraform etc)
- Management of complex networks / infrastructure
- A diploma or degree in Information Technology, Computer Science, or a related field
- CompTIA A+
- CompTIA N+
- Microsoft 365 Certified: Endpoint Administrator Associate (MD-102)
- Microsoft Certified: Azure Administrator Associate (AZ-104)360
-
Financial Operations Specialist
4 weeks ago
Cape Town, Western Cape, South Africa CA Support Full timeFinancial Operations SpecialistAt CA Support, we are seeking a highly skilled Financial Operations Specialist to join our team. The successful candidate will be responsible for managing financial transactions, analyzing financial data, and providing financial guidance to the organization.Key Responsibilities:Manage financial transactions, including accounts...
-
HR Professional
3 days ago
Cape Town, Western Cape, South Africa Recru-it Full timeJob Title:HR Professional - Administrative Support SpecialistAbout Recru-it:We are a dynamic and innovative company seeking a skilled HR Professional to join our team. As an HR Professional, you will play a vital role in supporting the growth and success of our organization.Job Description:The successful candidate will be responsible for providing...
-
IT Support Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Recru-it Full timeJob Title: Junior IT EngineerWe are seeking a highly motivated and detail-oriented Junior IT Engineer to join our team at Recru-it. As a Junior IT Engineer, you will be responsible for providing technical support and maintenance to our clients.Key Responsibilities:Provide technical support and maintenance to clientsInstall, configure, and troubleshoot...
-
Senior SAP Security Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Recru-it Full timeJob Title: Senior SAP Security SpecialistJoin Recru-it, a leading company in the industry, and take on the challenge of a lifetime as a Senior SAP Security Specialist. In this role, you will be responsible for providing security support within the SAP landscape of the company.Key Responsibilities:Provide security support within the SAP landscape of the...
-
Service Desk Operations Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Recru-it Full timeService Desk Operations SpecialistAt Recru-it, we are seeking a skilled Service Desk Operations Specialist to join our team. As a key member of our service delivery team, you will play a pivotal role in ensuring timely and efficient resolution of customer issues.Key Responsibilities:Provide exceptional customer service and support through effective...
-
Service Desk Operations Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Recru-it Full timeService Desk Operations SpecialistAt Recru-it, we're seeking a highly skilled Service Desk Operations Specialist to join our team. As a key member of our service desk team, you will play a pivotal role in ensuring the efficient handling of first responses, assignment of tickets, and maintaining a high level of customer satisfaction.Key...
-
IT Risk Management Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Recru-it Full timeJob Title: IT Risk Management SpecialistAbout the Role:We are seeking a highly skilled IT Risk Management Specialist to join our team at Recru-it. As an IT Risk Management Specialist, you will play a critical role in supporting our clients' objectives by actively involved in supporting IT risk management and Third-Party Risk management activities.Key...
-
Support Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Shoprite Full timeJob Title: Support SpecialistThe Support Specialist role is a key position within our organization, responsible for providing comprehensive administrative support to the Customer Experience team. This includes calendar management, travel arrangements, and meeting coordination, as well as managing all inbound calls for the Head of Department.Key...
-
Risk Management Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Recru-it Full timeAbout the Role:Recru-it is seeking a skilled Risk Management Specialist to join our team.As a Risk Management Specialist, you will play a critical role in ensuring the company's IT risk management processes are effective and compliant with regulations.Key Responsibilities:Implement and automate risk management processes to ensure the company's IT assets are...
-
IT Support Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Parvana Full timeJob Title: IT Support SpecialistAbout the Role:We are seeking a skilled IT Support Specialist to join our team at Parvana. As a key member of our technical support team, you will be responsible for providing proactive Level 2 remote and onsite support, resolving technical issues in line with SLA requirements and guiding junior IT professionals through...
-
Senior Child and Youth Care Specialist
5 days ago
Cape Town, Western Cape, South Africa Zeebra Junction Specialist Recruitment Full timeJob DescriptionWe are seeking a highly skilled and experienced Senior Child and Youth Care Specialist to join our team at Zeebra Junction Specialist Recruitment.About the RoleThe successful candidate will be responsible for providing high-quality social work services to children and older persons placed at our care facilities. This includes assessing,...
-
IT Support Specialist
2 months ago
Cape Town, Western Cape, South Africa Planet10 Full timeAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Planet10. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our end-users, ensuring that our systems and infrastructure are running smoothly and efficiently.Key ResponsibilitiesSystem Health Checks: Perform regular system...
-
Visual Communications Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Recru-it Full timeJob Title: Visual Communications SpecialistJob Summary:We are seeking a highly skilled Visual Communications Specialist to join our team at Recru-it. As a key member of our marketing team, you will be responsible for developing and implementing visual communications strategies that align with our brand identity.Key Responsibilities:Brand Development: Develop...
-
Senior SAP Security Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Recru-it Full timeSAP Security Specialist Job DescriptionAt Recru-it, we are seeking a highly skilled SAP Security Specialist to join our team. As an SAP Security Specialist, you will be responsible for providing security support within the SAP landscape of the company. This includes S/4H Finance, Solution Manager, GRC, ECC HR, BTP, SuccessFactors, HANA Databases, and other...
-
IT Support Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Hire Resolve Full timeHire Resolve is seeking a skilled IT Support Specialist to join their team. In this role, the IT Support Specialist will be responsible for troubleshooting and resolving a wide range of IT issues, whether hardware or software-related. You will work closely with the IT Manager to provide timely feedback and solutions within agreed-upon deadlines, ensuring...
-
IT Support Specialist
1 month ago
Cape Town, Western Cape, South Africa Milkor Integrated System Full time{"title": "IT Support Specialist", "content": "Job SummaryMilkor Integrated Systems (Pty) Ltd is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will provide first-line support for our MIS staff, ensuring timely and efficient assistance with daily IT issues. This role involves troubleshooting hardware and...
-
Desktop Support Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeDesktop Support SpecialistAre you a skilled professional with a proven track record of delivering exceptional desktop support and troubleshooting services? We invite you to join our talent database for access to top opportunities with our clients.Key Responsibilities: Experience in Desktop Support Proven background as a Desktop Support Specialist or similar...
-
Technical Support Specialist
4 weeks ago
Cape Town, Western Cape, South Africa The Legends Agency Full timeJob Title: Technical Support SpecialistAt The Legends Agency, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical and administrative support to our General Manager to ensure the efficient operation of engineering processes.Key Responsibilities:Manage technical tasks and...
-
Technical Support Specialist
2 months ago
Cape Town, Western Cape, South Africa The Recruitment Guy Full timeJob Title: Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our team at The Recruitment Guy in Cape Town. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to customers, field service technicians, and workshop staff in the region.Key Responsibilities:Provide...
-
Technical Support Specialist
4 weeks ago
Cape Town, Western Cape, South Africa The Recruitment Guy Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at The Recruitment Guy in Cape Town. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to customers, field service technicians, and workshop staff in the region.Key...