Digital Transformation Consultant
2 months ago
We are seeking a highly skilled Digital Transformation Specialist to join our team at WNS Global Services.
Key Responsibilities:
- Identify opportunities for digital transformation and lead project execution to meet client targets
- Provide Lean Six Sigma and digital transformation project mentoring to team members
- Develop curated transformation solutions for clients, working closely with cross-functional teams
- Conduct market research on best-in-class CX practices and emerging trends
- Adhere to internal protocols for project identification, execution, and design thinking workshops
- Conduct Lean Six Sigma trainings and certifications
Qualifications:
- Minimum academic qualification: College Graduates (15 Years) basis our specific role requirement
- System working knowledge required: Basic Computer Knowledge (Citrix, ADUC, Windows OS, basic internet, and web-based applications)
- Language proficiency (English)
- Good/Excellent analytical, communication, and negotiation skills
- Excellent knowledge of Excel, Word, PowerPoint, and Minitab
- Certified Blackbelt - Project management and design thinking practitioner
- P&C Insurance experience
- CX Transformation experience
- Action and results-oriented, self-driven person with high energy level, analytical, and structured, quality-focused, and adaptable
Additional Information:
US 24/7 Night Shift
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