SAMSUNG Service Optimization Consultant

3 weeks ago


Sandton, South Africa iSON Xperiences Full time
About the Role: iSON Xperiences is looking for a SAMSUNG Service Optimization Consultant to drive business growth and customer satisfaction. This role involves analyzing existing processes, identifying areas for improvement, and implementing optimized solutions.

Key Responsibilities:
  • Analyze current processes and identify opportunities for optimization.
  • Develop and implement process improvements to enhance efficiency and productivity.
  • Collaborate with stakeholders to communicate changes and ensure successful adoption.
  • Design and deliver training programs to equip staff with new skills and knowledge.
  • Metric-based performance tracking to measure success and drive continuous improvement.

Requirements:
  • 4+ years of experience in process analysis, improvement, or a related field.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Familiarity with SAMSUNG products and services.

What We Offer:
  • A competitive salary range of $90,000 - $120,000 per annum, depending on location and experience.
  • A comprehensive benefits package, including health insurance and retirement savings.
  • Opportunities for professional growth and development within our global organization.


  • Sandton, South Africa iSON Xperiences Full time

    iSON Xperiences: A Leader in Technology Solutions:">We are a forward-thinking organization that provides innovative technology solutions to businesses across various industries. Our team members are passionate about delivering exceptional results and making a meaningful impact on our customers' businesses.">Job Title:">Samsung Field Service Consultant">Job...


  • Sandton, South Africa iSON Xperiences Full time

    0n-site training for administrators within the accredited partner's.Process alignment to GSPN in accordance to actual process's on the ground.Warranty billing and error clearing which will reduce SSA's support department's burden.This will allow current RSM's to focus more on Dealer Engagement and dealer process enhancements.Due to training and upskilling of...

  • Technical Consultant

    3 weeks ago


    Sandton, South Africa iSON Xperiences Full time

    Company Overview:">iSON Xperiences is a leading provider of innovative technology solutions, and we're seeking a highly skilled Technical Consultant to join our team. As a key member of our field support organization, you will play a crucial role in enhancing the quality of service delivery to our customers.">Job Summary:">We are looking for a seasoned...


  • Sandton, South Africa iSON Xperiences Full time

    About iSON Xperiences:">We are a dynamic organization that thrives on innovation and collaboration. Our team members are passionate about delivering exceptional results and making a meaningful impact on our customers' businesses.">Job Description:">We are seeking a skilled Technical Consultant to join our field support organization. In this role, you will be...


  • Sandton, South Africa iSON Xperiences Full time

    Job DescriptionWe are seeking a Senior Field Service Specialist to join our team at iSON Xperiences. In this role, you will be responsible for providing on-site training for administrators within our accredited partners.You will also align processes with our Global Service Parts Network (GSPN) and ensure that warranty billing and error clearing are executed...


  • Sandton, South Africa iSON Xperiences Full time

    About the Role: iSON Xperiences is seeking a highly skilled Technical Service Delivery Expert to join our team. This role requires expertise in on-site training, process alignment, and warranty billing to improve service levels and customer satisfaction.Key Responsibilities:Deliver on-site training to administrators at accredited partners.Align processes...

  • Service Consultant

    4 weeks ago


    Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Central Services **Function**:Call Center / Contact Center **Date**:12 Dec 2024 **Job Title: Service Consultant** **Key Purpose** - Our Commissions department is looking for a great person to join their team as a service consultant to service broker houses and franchises with all related billing and commissions’ queries. -...

  • Service Consultant

    4 months ago


    Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Invest**Function**:Call Center / Contact Center**Date**:5 Sep 2024**About Discovery** Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our...


  • Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Employee Benefits**Function**:Brokers (FAIS Accredited)**Date**:4 Oct 2024 - Achieve more than** **YOU BELIEVE** - Discovery - Umbrella Funds- Broker Service Consultant**About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional...

  • Sales Consultants

    4 days ago


    Sandton, South Africa Wantech Electronics Full time

    Effective planning and organizing at all times to ensure that the business requirements and customers expectations are met. Develop and maintain a daily, weekly and monthly activity planner to ensure continuous productivity of the business unit. Monthly planner to be completed by the 20th of every month for the new month and submitted to management. Feedback...

  • Retail Supervisor

    4 days ago


    Sandton, South Africa Wantech Electronics Full time

    The position requires the ability to be self-motivated and customer-focused as well as the ability to guide, lead, direct and coach employees. Maximise Sales, find ways to improve and develop sales numbers. This is accomplished through analysing sales performance and monitoring competitor activities and trends and to find new opportunities. Deliver excellent...


  • Sandton, South Africa Ikusasa Recruitment Group Full time

    **Job description**: Our client has an exciting opportunity for a Service Consultant Manager who will be responsible for administration of personnel, wealth, office processes and to assist the broker. **Minimum requirements**: - BCom (Finance / Business Finance / Investments / Financial Planning Law / Financial Sciences or Investment Management or BCom...


  • Sandton, South Africa Afrizan People Intelligence Full time

    Our client in the financial services (LISP) industry is looking for a Client Service Consultant to join their dynamic team on a 7 month FTC contract. Key Responsibilities Scope of the Role: - To provide servicing and support on all portfolio products (Preservation, Pension and Provident Funds, Retirement Annuities, Savings products) as well as Direct Unit...

  • Technology Consultant

    3 weeks ago


    Sandton, South Africa iSON Xperiences Full time

    iSON Xperiences: A Leader in Field ServicesWe are a pioneering organization dedicated to delivering exceptional field service experiences.In this role as Technology Consultant - Field Services, you will play a pivotal part in shaping our service delivery strategies.Your primary responsibilities will include:Developing and implementing efficient processes for...

  • Service Consultant

    4 months ago


    Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Invest**Function**:Client Service**Date**:22 Aug 2024**About Discovery** Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced...


  • Sandton, South Africa Momentum Insure Company Limited Full time

    **Introduction**Disclaimer** - As an applicant, please verify the legitimacy of this job advert on our company career page.**Role Purpose** - Management and servicing of direct personal lines insurance client portfolios. The Service Consultant needs to ensure that there is a balance between the company's business priorities, which includes growth and client...


  • Sandton, South Africa Bidvest Bank Full time

    **Primary Purpose** Accurately and efficiently process and record routine branch banking transactions. Service clients in line with the banks culture and client coverage model and standards **Minimum Requirements** **Qualifications**: - Matric Experience - 1 years' experience as a consultant /teller or 3 years' experience in a Financial...


  • Sandton, South Africa J Smith Collier & Associates Full time

    An opportunity has become available for a Bank Service Consultant based in JHB Purpose of the position Developing business growth opportunities by actioning the strategic goals of the organization and delivering a premium class service to our customers and future Duties and Responsibilities but not limited: - Conduct monthly visits of your bank base -...


  • Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Invest **Function**:Call Center / Contact Center **Date**:6 Jan 2025 - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced...


  • Sandton, South Africa HMSA Full time

    Fast growing OEM is seeking a self motivated and driven **Parts Consultant** to assist business operations and support the OEM dealership network in order to optimize customer experience and parts service delivery. **Key responsibility**: - Parts and Accessory daily business operational support to dealer network and parts sales - To optimize customer...