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Customer Service Host/Hostess
2 weeks ago
Pedros Chicken is committed to delivering an unforgettable dining experience to our guests. We are seeking a dedicated and enthusiastic individual to join our team as a Waitron/Waiter in the Pavilion.
About the Role:- This is a fantastic opportunity to be part of a dynamic team where you will have the chance to develop your skills and expertise.
- You will be working closely with our chefs, kitchen staff, and other team members to deliver a seamless dining experience.
- Deliver exceptional customer service, responding to guest queries and resolving issues promptly.
- Build strong relationships with regular customers, learning their preferences and tailoring your service accordingly.
- Assist with daily operations, maintaining a clean and safe environment, and supporting colleagues when needed.
- Stay up-to-date with menu changes, promotions, and new products, making recommendations to enhance the guest experience.
- A Grade 10 qualification is required for this role.
- National Senior Certificate (Matric) or equivalent qualification is preferred.
- Excellent communication and interpersonal skills.
- A minimum of one year's experience as a waiter or in a related role is essential.
