Reservations and Operations Specialist
7 days ago
We are seeking a skilled Reservations/Operations Consultant to join our team in Cape Town. This role involves managing reservations, coordinating with tour guides, and ensuring seamless day-to-day operations.
The successful candidate will have strong communication and problem-solving skills, with the ability to work independently and as part of a team. A strong understanding of the tourism industry and local market is essential.
Key Responsibilities:
- Manage email, WhatsApp messages, bookings from operators, data capturing, and text communication in an organized manner.
- Represent the company professionally and competently in all interactions.
- Brief tour guides on expense sheets, passenger lists, and itineraries.
- Handle cash responsibly and manage cash-ups for tour guides.
- Generate accurate quotations, invoices, and vouchers.
- Book restaurants, attractions, and accommodations as needed.
- Prepare water and picnic baskets for tours and transfers.
Requirements:
- Minimum 3 years of experience in reservations and operations in the tourism industry.
- In-depth knowledge of Cape Town hotels and tours.
- Proficient in MS Office; training provided on the in-house booking system.
- Own reliable transport and reside in Cape Town.
-
Reservations Specialist
5 days ago
Cape Town, Western Cape, South Africa Bright Search Recruitment (Pty) Ltd Full timeBright Search Recruitment (Pty) Ltd is currently seeking a skilled and experienced Reservations Specialist to join our team.About the Job:Handling booking enquiries via email and phone, providing prompt and professional responses to customers.Quoting and sending out pro forma invoices to clients, ensuring all necessary details are included.Following up on...
-
Reservation Coordination Specialist
6 days ago
Cape Town, Western Cape, South Africa Sisonke Tourism Services Full timeJob Summary">We are seeking a highly organized and customer-focused professional to join our team at Sisonke Tourism and Events Services as a Reservation Coordination Specialist. This role involves handling incoming reservations and inquiries via various channels, processing bookings, cancellations, and modifications efficiently and accurately.Key...
-
Reservation Management Specialist
1 day ago
Cape Town, Western Cape, South Africa Newmark Hotels Full timeAt Newmark Hotels, we are seeking a skilled Reservation Management Specialist to join our team.This role is responsible for managing reservations across all properties and preparing accurate rate proposals.The ideal candidate will have excellent written and verbal communication skills, with the ability to work efficiently in a fast-paced environment.Strong...
-
Reservations Team Leader
5 days ago
Cape Town, Western Cape, South Africa Ambitions Travel Recruitment Full time**About This Role:**This is a fantastic opportunity to join a leading destination specialist for Southern Africa as their new Reservations Manager.As the Reservations Manager, you will be responsible for driving sales, leading the reservations team, and ensuring seamless, profitable operations.You will have the opportunity to work in a dynamic,...
-
Group Reservations Specialist
1 day ago
Cape Town, Western Cape, South Africa Findojobs South Africa Full timeCompany OverviewThe Vineyard Hotel prioritises the well-being of its staff, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals. This commitment extends to growth opportunities through internal programs, traineeships, study loans, and professional coaching for managers.We strive for social and environmental...
-
Reservations Operations Manager
1 day ago
Cape Town, Western Cape, South Africa 21c Museum Hotels Full timeJob OverviewWe are seeking a highly motivated and experienced Reservations Manager to join our team at 21c Museum Hotels. This is an exciting opportunity for a professional with a passion for delivering exceptional guest experiences to lead our reservations operations.Key Responsibilities:Develop and implement effective reservation strategies to maximize...
-
Spa Reception and Reservations Specialist
4 days ago
Cape Town, Western Cape, South Africa Kerzner International Full timeKerzner International is committed to delivering exceptional experiences for our guests, and we are seeking a highly skilled and motivated Spa Reception and Reservations Specialist to join our team.Job Summary:This role is responsible for providing exceptional customer service, coordinating guest consultations, and supporting the spa reservation operation....
-
Reservations Team Member
6 days ago
Cape Town, Western Cape, South Africa G Adventures Full timeAbout the Role:We are seeking a highly skilled Reservations Coordinator to join our team in Cape Town. As a key member of the Reservations team, you will be responsible for ensuring the efficient completion of day-to-day reservations tasks.This role requires excellent attention to detail, customer service skills, and outstanding communication abilities. You...
-
Reservations Specialist
1 day ago
Cape Town, Western Cape, South Africa Hyatt Regency Full timeJob SummaryWe are seeking a skilled Reservations Agent to join our team at Hyatt Regency – Cape Town. As a key member of our Reservations team, you will be responsible for managing reservations, responding to guest inquiries, and ensuring accurate record-keeping.The ideal candidate will have excellent communication skills, both written and verbal, and the...
-
Reservations/Operations Consultant
1 week ago
Cape Town, Western Cape, South Africa SATSA Full timeReservations/Operations Consultant - Tour OperationCape Town – Office Based - TourismR20 – R25 000pm (Neg. on Exp. & Qualifications)Our client, established Tour Operation based in Cape Town, is looking for an experienced Reservations/Operations Consultant to join their team. The ideal candidate will possess excellent communication, planning, and...
-
Reservations Agent
6 days ago
Cape Town, Western Cape, South Africa Hyatt Full timeJob DescriptionWe are seeking a skilled Reservations Agent to join our team at Hyatt. As a key member of our hotel operations, you will be responsible for responding to communications from guests, travel agents, and referral networks concerning reservations.You will create and maintain reservation records, prepare letters of confirmation, and promptly...
-
Reservations Supervisor
6 days ago
Cape Town, Western Cape, South Africa Red Carnation Hotels Full timeTwelve Apostles Hotel & Spa; Bushmans Kloof Wilderness Reserve & Wellness RetreatJob Purpose:To assist with the management of the reservations function for two properties, ensuring that the highest standard of performance and service is achieved when reserving accommodation and additional services for Red Carnation Hotels.Employee Value Proposition:This...
-
Reservations Manager
2 weeks ago
Cape Town, Western Cape, South Africa Karen Tupper Recruitment Full timeThe Hotel Reservations Manager is responsible for overseeing the reservations department, ensuring efficient and effective booking operations, and maximizingroom occupancy and revenue. The role involves supervising reservations staff, implementing effective booking strategies, managing online and direct bookings, and ensuring exceptionalcustomer service.Key...
-
Reservations Manager
6 days ago
Cape Town, Western Cape, South Africa Karen Tupper Recruitment Full timeThe reservations manager is responsible for overseeing and managing the reservations systems and processes for the company, ensuring that guests can easily make reservations, maintains accurate records, and coordinating with other department to ensure the guest experience runs smoothly.Minimum Experience and Qualification Required:· Tertiary level...
-
reservations manager
2 weeks ago
Cape Town, Western Cape, South Africa Ambitions Travel Recruitment Full timeRESERVATIONS MANAGER – FITCAPE TOWN – HYBRIDCOMPETITIVE SALARY PLUS INCENTIVE SCHEMEOur Customer:Our customer, a leading destination specialist for Southern Africa, has entrusted us exclusively to recruit their new Reservations Manager. Renowned for creating bespoke itineraries, they provide seamless ground handling services from arrival to departure....
-
Reservations and Tourism Specialist
5 days ago
Cape Town, Western Cape, South Africa SATSA Full timeTour Operations RoleSATSA is looking for a skilled Reservations/Operations Consultant to join their team in Cape Town.This full-time position involves working in an office environment during standard business hours with flexible shift options.A reliable vehicle is necessary, and applicants must reside in Cape Town.Core Functions:Collaborate with Tour Guides...
-
Cape Town, Western Cape, South Africa Satsa Full timeReservations / Operations Consultant - Tour OperationCape Town – Office Based - TourismR20 – R25 pm (Neg. on Exp.)QualificationsOur client, established Tour Operation based in Cape Town, is looking for an experienced Reservations / Operations Consultant to join their team.The ideal candidate will possess excellent communication, planning, and...
-
G Adventures Reservations Specialist
6 days ago
Cape Town, Western Cape, South Africa G Adventures Full timeReservations Coordinator Job Summary:This role is responsible for supporting the Reservations team in Cape Town, ensuring the efficient completion of day-to-day reservations tasks. The ideal candidate will possess excellent attention to detail, customer service skills, and outstanding communication abilities.Main Tasks:Represent the G Adventures brand across...
-
Reservations Coordinator
6 days ago
Cape Town, Western Cape, South Africa G Adventures Full timeG Adventures is the world's largest small-group adventure travel company and we've been making epic travel memories happen on all seven continents for over 30 years.Our mission is simple: to change lives through travel. And not just our travelers' either. Since day one, our tours have been built to establish meaningful relationships with local communities,...
-
Reservations Manager
1 day ago
Cape Town, Western Cape, South Africa Executive Placings Full timeReservations Manager position available in Cape Town.Leading Destination Management Company is looking for an experienced Reservations Manager to serve as a sales driver and main point for key accounts while leading and motivating the reservations team.This is a hybrid role in Cape Town. Salary is negotiable on experience plus...