Business Operations Coordinator
6 hours ago
**Job Title:** Business Operations Coordinator
About the Role:
The Call Centre Service Agent will be responsible for ensuring accurate and complete data on Master Databases by capturing supplier information effectively.
Responsibilities:
- Maintain 35 entities per day by ensuring supplier information is cleaned and updated.
- Clean and maintain supplier information to achieve maximum points outcome for clients as defined in contracts and service level agreements.
- Update client supplier records regularly, chasing at least 100 old expired BEE certificates on a weekly basis.
- Ensure that all client supplier records are updated all the time, maintaining professionalism in telephonic engagements.
- Resolve queries timeously escalated to team leaders or supervisors.
Requirements:
- Matric certificate.
- No prior participation in the YES Program.
- South African unemployed youth aged between 18 and 34.
- Excellent command of the English language.
- Good written, oral, and interpersonal communication skills.
- Ability to prioritize tasks effectively in a high-pressure environment.
Salary Range: R150,000 - R200,000 per annum.
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