Front Desk Customer Experience Coordinator
20 hours ago
- We are seeking a Front Desk Representative to provide exceptional customer service, ensuring members receive a positive first impression.
Main Objectives Include:
- To answer telephone calls in a timely and professional manner, effectively resolving queries and providing accurate information and support.
- To maintain a welcoming atmosphere by greeting and accessing members with a smile, showcasing our company culture.
- To ensure seamless operations by maintaining a well-organized and controlled reception area.
- To exhibit superior communication skills, both verbal and written, to effectively interact with members and colleagues.
Requirements:
- Familiarity with basic computer systems and software is essential for success in this role.
- Able to work flexible hours, including shifts, to meet business needs and display friendly, efficient, and adaptable qualities that reflect our company values.
- Possessing high energy levels to maintain a dynamic and engaging environment is crucial for delivering an exceptional customer experience.
- A previous experience in a front desk or welcome desk position is not required but is considered an asset.
- Reliable transportation to ensure punctuality and attendance is a must.
Compensation: The estimated annual salary for this role is $45,000. Our company offers a competitive compensation package that includes benefits and opportunities for growth and development.
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