Help Desk Technician Specialist

2 days ago


Centurion, Gauteng, South Africa Stepco Recruitment Full time
About This Role

We are seeking a highly skilled and detail-oriented Help Desk Technician Specialist to join our team at Stepco Recruitment.

Key Responsibilities
  • Maintain and monitor networks and servers to ensure optimal performance and reliability.
  • Provide exceptional customer service, effectively communicating with users to understand their needs and resolve their IT concerns.
  • Collaborate with senior IT support staff to learn and grow your skills while contributing to team projects and goals.
Requirements
  • 1-3 years of practical experience with Microsoft 365, including tenant setup and configuration.
  • Strong problem-solving skills and the ability to work well under pressure.
  • Excellent communication and interpersonal skills.
  • A commitment to delivering high-quality service and meeting user expectations.
  • Experience with desktop computers and printer support.
  • Basic knowledge of network and server administration.
  • Ability to adapt and learn quickly in a dynamic IT environment.
What We Offer
  • An estimated salary of $65,000 - $80,000 per annum.
  • The opportunity to work with a leading recruitment agency and gain valuable experience in the IT industry.


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