Pre-Owned Vehicle Sales Representative
5 days ago
The primary objective of this role is to achieve maximum sales of pre-owned vehicles while ensuring maximum profit margins.
Key Performance Indicators:- Customer Satisfaction: Meet or exceed QCSI standards.
- Revenue Growth: Generate profitable business by meeting or exceeding set targets, budget, and forecasts.
- Client Expectation: Understand and meet or exceed client needs, requirements, and expectations.
- Targets: Meet or exceed sales targets.
- Benchmarking: Benchmark performance against other dealerships.
This role requires strong relationships with customers and company staff.
Limits of Authority:- Capital Expenditure: No purchasing authority.
- Operational Expenditure: No credit note authority.
The successful candidate will be responsible for:
- Addressing customer queries and complaints in a proactive manner.
- Providing excellent customer service on the showroom floor and via telephone.
- Supporting existing clients with service-related requirements.
- Ensuring timely and accurate administration, meeting deadlines.
- FOLLOWING UP ON REFERRALS.
- Preparing and delivering vehicles to customers in a timely manner.
- Conducting after-sales service and demonstrations.
- Prospecting new customers and cross-departmental disciplines.
The ideal candidate will possess:
- Matric qualification.
- At least 3 years of sales experience in the motor industry.
- Computer literacy.
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