Technical Trainer and Support Specialist
1 week ago
We are seeking a highly skilled Technical Trainer and Support Specialist to join our team at Isilumko Staffing. As a key member of our organization, you will be responsible for delivering high-quality technical support and training to our clients.
Key Responsibilities- Provide expert technical support to clients, including troubleshooting and resolving issues with electronic banking systems.
- Develop and deliver comprehensive training programs to clients on electronic banking products and cash product suites.
- Build and maintain strong relationships with clients, ensuring their needs are met and exceeded.
- Stay up-to-date with the latest industry developments and advancements in electronic banking and related technologies.
- Collaborate with internal stakeholders to identify areas for process improvement and implement changes as needed.
- Bachelor's degree in Information Technology or a related field.
- At least 2 years of experience in a customer-facing IT support role.
- Advanced knowledge of electronic banking systems, computer literacy, and workflow management.
- Excellent communication and presentation skills, with the ability to build trust and rapport with clients.
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
Isilumko Staffing is a leading staffing agency dedicated to connecting top talent with exceptional job opportunities. We offer competitive salaries and benefits packages, as well as opportunities for career growth and development.
CompensationThe salary for this position is R20,000 per month, commensurate with experience and qualifications.
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