Resort Host and Ambassador

5 days ago


Cape Town, Western Cape, South Africa Kerzner International Full time
About the Position
We are seeking an experienced and skilled Resort Host and Ambassador to join our team at Kerzner International. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that every moment of our guests' stay with us is unforgettable.

Responsibilities
- Provide exceptional guest service, ensuring that every interaction is positive and memorable
- Develop and maintain strong relationships with guests, colleagues, and other stakeholders
- Collaborate with other departments to ensure seamless delivery of services
- Participate in ongoing training and development to enhance knowledge and skills
- Maintain accurate records and reports as required

Requirements
- 2 years' experience in a similar role or industry
- High school diploma; university degree preferred
- Proficiency in MS Office and Micros Opera PMS
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Knowledge of luxury products, services, and brands

Benefits
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- The chance to work with a world-renowned hospitality company

How to Apply

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