Senior Research and Insights Professional

3 days ago


Johannesburg, Gauteng, South Africa Hustle Consulting (Pty) Ltd Full time
About the Role

We are seeking a highly skilled Senior Research and Insights Associate to join our team in Johannesburg. The ideal candidate will have a strong background in research and analytics, with excellent communication and presentation skills.

Responsibilities
  1. Provide expert research advice to clients and design solutions to meet their needs.
  2. Conduct client-facing engagements, including survey design workshops and insights report presentations.
  3. Develop and implement Research and Professional Services solutions, including surveys, insights reports and recommendations.
  4. Compile and communicate detailed briefs to the team working on survey programming and client data requirements.
  5. Draw and schedule reports for the detailed analysis of data to create monthly insights report on survey results.
  6. Assist with the creation of white papers and identify trends within the industry and/or client environment/data.
  7. Establish and build relationships with internal stakeholders and clients.
  8. Deliver projects on time, within budget, and at high quality with minimal supervision.
  9. Support the business development activities of the business with the creation of white/thought papers, case studies, etc.
  10. Train and develop junior members of the team.
Requirements
  • At least 3 years in a Senior Research position (essential)
  • Excellent knowledge and application of quantitative methodologies, research design and techniques (5+ years) (essential)
  • Experience working for a Research House/Market-research Supplier/Employee Engagement provider (essential)
  • Client-facing interactions in various capacities such as research design and solution delivery (essential)
  • Expertise in computing skills, specifically Microsoft Word, Excel and PowerPoint (essential)
  • Experience/working knowledge of BI or dashboarding tool (advantageous)
  • Qualitative experience (advantageous)
  • Strong design experience including surveys and reporting (essential)
  • Sampling methods and sample design (advantageous)
  • Statistical skills and/or use of R/SAS/SPSS experience (advantageous)
  • An understanding and experience in project management principles (essential)
  • Experience in the field of Customer Experience (CX) or Employee Experience (EX) (advantageous)
  • Leadership experience (advantageous)
  • Excellent presentation skills
  • The following qualifications will be considered (in order of preference):
  • Master of Arts (Research Psychology) or other Master's degree
  • BA Hons (Psychology/Social Sciences) or other Honours degree


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