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Research Insights Leader
2 weeks ago
In this role, you will be responsible for delivering market research and customer experience insight to support business needs and objectives for the Standard Bank Personal & Inclusive Banking operations.
You will lead the full research value chain, from understanding business requirements to reporting key insights. This includes managing external suppliers, internal stakeholder management, end-to-end project management, and ensuring projects are delivered within budget parameters.
Key responsibilities include managing multiple research projects, designing and implementing market research studies, analyzing data, and providing strategic input to support business objectives. You will also be responsible for managing stakeholders and project team members, and ensuring effective communication throughout the project lifecycle.
This role requires a strong background in market research, with experience in questionnaire design, strategic planning, and interacting with various business units. You should have excellent communication and project management skills, as well as the ability to work effectively in a team environment.
The ideal candidate will have a First Degree in Business Commerce or Marketing, and at least 7 years of experience in market research and insights. You should be able to drive marketing activities across the full customer value proposition, and have a solid understanding of market research principles and practices.
