Field Service Technician

3 weeks ago


Centurion, Gauteng, South Africa ICTEngage Full time
Job Title: Field Service Technician

We are seeking a highly skilled Field Service Technician to join our team at ICTEngage. As a Field Service Technician, you will be responsible for configuring and installing VoIP PBX systems and providing technical support to external customers.

Key Responsibilities:
  • Configure and install VoIP PBX systems
  • Provide technical support to external customers
  • Diagnose and repair technical problems
  • Setup and install 3CX software
  • Install mobile applications for 3CX systems
  • Support and maintain 3CX systems
  • Setup and configure PBX phones
  • Support and maintain PBX phones
  • Troubleshoot VOIP issues
  • Setup gateways (PSTN, fax gateways, FXO, FXS, BRI)
  • Install and configure routing on ADSL and fibre lines
  • Setup VPNs and port forward on routers
  • Make changes to routers as per client requirements
  • Perform preventative maintenance on routers
Requirements:
  • A+ and N+ certification
  • Experience in networking and PBX systems
  • Knowledge in structured cabling
  • Good communication skills
  • Problem-solving skills
  • Dependability
  • Good time management skills
  • Professional attributes
  • Compliance with company policies and procedures
Benefits:
  • R12 000 - R15 000 negotiable based on experience
  • Medical insurance
  • Pension
  • Personal development and training program


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