Field Service Technician

1 month ago


Centurion, Gauteng, South Africa ICTEngage Full time
Job Title: Field Service TechnicianJob Summary

We are seeking a highly skilled Field Service Technician to join our team at ICTEngage. The successful candidate will be responsible for configuring and installing VoIP PBX systems, providing technical support to external customers, and working under minimal supervision.

Key Responsibilities
  • Configure and install VoIP PBX systems
  • Provide technical support to external customers
  • Diagnose and repair technical problems
  • Setup and install 3CX software
  • Install mobile applications for 3CX systems
  • Support and maintain 3CX systems
  • Setup and configure PBX phones
  • Support and maintain PBX phones
  • Troubleshoot VOIP issues
  • Setup gateways (PSTN, fax gateways, FXO, FXS, BRI)
  • Install and configure routing on ADSL and fibre lines
  • Setup VPNs and port forward on routers
  • Make changes to routers as per client requirements
  • Perform preventative maintenance on routers
Requirements
  • A+ and N+ certification
  • Experience in networking and PBX systems
  • Knowledge in structured cabling
  • Good communication skills
  • Problem-solving skills
  • Dependability
  • Good time management skills
  • Professional attributes
  • Compliance with ICTEngage's policies and procedures
Benefits
  • R12 000 - R15 000 negotiable based on experience
  • Medical insurance
  • Pension
  • Personal development and training program


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