Insurance Consultant
2 months ago
We are seeking a highly skilled Commercial Insurance Consultant to join our team at Callforce Direct in Cape Town. As a Commercial Insurance Consultant, you will be responsible for providing exceptional service to our clients, ensuring their insurance needs are met with the highest level of expertise and professionalism.
Key Responsibilities- Provide telephonic support to our clients, addressing their insurance queries and concerns in a timely and efficient manner.
- Deal with general Agri Asset insurance and policy specific enquiries, and amendments, ensuring accurate and up-to-date information is provided.
- Adhere to underwriting and regional criteria requirements, ensuring compliance with industry standards.
- Manage client expectations regarding turnaround times for submitted requests, maintaining open communication and transparency.
- Grade 12 (Matric) with a minimum 50% for Maths and an average score of 50% in all other subjects.
- Relevant insurance qualification at NQF 5 would be advantageous.
- 2 years' experience in short term insurance commercial lines and/or Agri Asset would be beneficial.
- Experience in commercial and/or Agri Asset policy administration and underwriting.
- RE5 certification.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clients.
- Ensure adherence to quality, compliance, and accreditation standards.
- Conduct efficient administration and optimize work processes.
- Customer Service.
- Team Support.
- Effective Communication.
- Situational Adaptability.
- Action Oriented.
- 08h00 – 17h00, Monday to Friday.
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Insurance Consultant
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