Insurance Consultant

2 months ago


Cape Town, Western Cape, South Africa Callforce Direct Full time
{"title": "Commercial Insurance Consultant", "content": "Job Summary

We are seeking a highly skilled Commercial Insurance Consultant to join our team at Callforce Direct in Cape Town. As a Commercial Insurance Consultant, you will be responsible for providing exceptional service to our clients, ensuring their insurance needs are met with the highest level of expertise and professionalism.

Key Responsibilities
  • Provide telephonic support to our clients, addressing their insurance queries and concerns in a timely and efficient manner.
  • Deal with general Agri Asset insurance and policy specific enquiries, and amendments, ensuring accurate and up-to-date information is provided.
  • Adhere to underwriting and regional criteria requirements, ensuring compliance with industry standards.
  • Manage client expectations regarding turnaround times for submitted requests, maintaining open communication and transparency.
Requirements
  • Grade 12 (Matric) with a minimum 50% for Maths and an average score of 50% in all other subjects.
  • Relevant insurance qualification at NQF 5 would be advantageous.
  • 2 years' experience in short term insurance commercial lines and/or Agri Asset would be beneficial.
  • Experience in commercial and/or Agri Asset policy administration and underwriting.
  • RE5 certification.
Knowledge & Skills
  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clients.
  • Ensure adherence to quality, compliance, and accreditation standards.
  • Conduct efficient administration and optimize work processes.
Personal Attributes
  • Customer Service.
  • Team Support.
  • Effective Communication.
  • Situational Adaptability.
  • Action Oriented.
Working Hours
  • 08h00 – 17h00, Monday to Friday.
", "lang_code": "en"}
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