Hospitality Operations Manager

5 days ago


Cape Town, Western Cape, South Africa Karen Tupper Recruitment Full time

This world-renowned game reserve is seeking to appoint a Hospitality Operations Manager who be responsible for overseeing all hospitality operations to ensure exceptional guest experiences across lodges. This includes developing and implementing service standards, managing lodge and hospitality teams, optimizing operational efficiency, and maintaining high levels of customer satisfaction. The role involves budgeting, cost control, and maintaining high levels of customer satisfaction. Additionally, the Hospitality Operations Manager will ensure that all logistical infrastructural elements of the reserve affecting the hospitality offering are efficient and functional. This role will collaborate with all senior management to enhance the guest experience.

Minimum criteria required:

  • Qualification: Degree or diploma in hotel management or a related field
  • Minimum of 8 years' senior management experience at a 5-star luxury property of which at least 5 years should be in a game reserve environment.
  • Proven experience in guest service excellence, operational efficiency, and financial management
  • Proficiency in Microsoft Office and lodge/hotel-specific software
  • Will be required to work on a work cycle of 11 days on, 3 days off

Package offered:

  • Highly Competitive salary
  • Provident Fund
  • Vehicle for business use
  • Housing


  • Cape Town, Western Cape, South Africa LIFE Healthcare Group Full time

    Job SummaryThe Servcies Manager is responsible for the efficient coordination and management of internal support services and external service providers within the hospital environment. The successful candidate will work closely with the Hospital Manager to achieve Company objectives of quality, growth, and people.This role involves managing a team of...


  • Cape Town, Western Cape, South Africa LIFE Healthcare Group Full time

    An exceptional opportunity exists for a motivated individual to join LIFE Healthcare Group as Hospital Operations Manager. This role will involve efficiently coordinating and managing internal support services and external service providers within the hospital environment to achieve company objectives of quality, growth, and people.ResponsibilitiesService...


  • Cape Town, Western Cape, South Africa Crew Life at Sea Full time

    Crew Life at Sea is seeking a highly skilled and experienced Hospitality Operations Manager to oversee the stewarding department.Job DescriptionThe primary responsibility of this role is to supervise and train a team of stewards to ensure they provide exceptional service and maintain cleanliness standards across the ship.Responsibilities:Supervise and train...


  • Cape Town, Western Cape, South Africa eJobDesign Full time

    At The Vineyard Hotel, we strive for excellence in staff well-being and development. Our commitment to our team's growth goes beyond providing on-demand healthcare and wellness activities. We also prioritize their financial stability through comprehensive benefits, including medical aid and retirement funding.Hospitality Operations ManagerWe're seeking an...

  • Hospitality Manager

    2 days ago


    Cape Town, Western Cape, South Africa CME Recruitment Full time

    Job Summary:A prestigious hospitality establishment in a scenic region is seeking an exceptional Front of House Manager to oversee daily operations and ensure seamless guest experiences. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering exceptional service.About the Company:CME...


  • Cape Town, Western Cape, South Africa eXtraordinary Talent Solutions Full time

    Join us as Restaurant Manager in our luxurious game lodge, where you'll be responsible for overseeing daily restaurant operations and ensuring exceptional guest experiences. We pride ourselves on providing a unique blend of elegance, comfort, and adventure.About the Role:Restaurant Leadership: Manage daily restaurant operations, prioritizing exceptional...


  • Cape Town, Western Cape, South Africa Ananzi Full time

    About Village N Life:We're a progressive Tourism and Hospitality group committed to excellence in everything we do. Our goal is to provide exceptional experiences for our clients while fostering a culture of growth and development within our organization.Key Skills and Qualifications:Grade 12 or EquivalentProficient English language skillsComputer literacy,...


  • Cape Town, Western Cape, South Africa HR Supreme Full time

    My client is  a bustling 24-hour Animal Hospital dedicated to providing top-notch veterinary care to pets around the clock. Our passionate team is committed to excellence in animal care, supported by state-of-the-art facilities and compassionate staff.Job Description: As the Hospital Supervisor, you will play a pivotal role in overseeing the day-to-day...


  • Cape Town, Western Cape, South Africa eXtraordinary Talent Solutions Full time

    Job OpportunitySenior Hospitality Leader Wanted for Luxury RestaurantWe are seeking a Senior Hospitality Leader to join our team as a Restaurant General Manager. The successful candidate will be responsible for overseeing the daily operations of the restaurant.Main Responsibilities:Lead a team of restaurant staff to deliver exceptional customer...


  • Cape Town, Western Cape, South Africa COOKED Full time

    We are recruiting an experienced hospitality expert to join our team as an Experienced Front of House Restaurant Manager.Job Description:Management of daily cash handling and reconciliationsLeading by example and maintaining high service standardsConducting pre- and post-shift checksDelivering exceptional guest experiencesDesigning and implementing effective...

  • Hospitality Leader

    7 days ago


    Cape Town, Western Cape, South Africa ProDevelopment Group Full time

    About the Role:We are seeking a Service Excellence Manager to join our team as General Manager at ProDevelopment Group's coffee shop in the southern suburbs of Cape Town. The successful candidate will be responsible for leading high-performing teams, driving business growth, and delivering exceptional customer experiences.The ideal candidate will have a...


  • Cape Town, Western Cape, South Africa Slshotels Full time

    Welcome to SLS HotelsWe are a dynamic hospitality company that is passionate about delivering exceptional guest experiences and fostering a culture of innovation and excellence. As a Front Office Manager, you will play a critical role in achieving our goals and contributing to the success of our team.Job DescriptionThe Front Office Manager will be...


  • Cape Town, Western Cape, South Africa 21c Museum Hotels Full time

    **Job Summary**We are seeking a highly motivated and organized Kitchen Steward to join our team at 21c Museum Hotels. As a key member of our food and beverage operations, you will be responsible for maintaining the cleanliness and organization of our kitchen, as well as supporting our culinary team in preparing and serving delicious meals to our guests.**Key...

  • Hospitality Leader

    23 hours ago


    Cape Town, Western Cape, South Africa Crew Life at Sea Full time

    Job DescriptionWe are seeking a highly skilled and experienced Bar Supervisor to oversee the daily operations of our bars and lounges on board. As a key member of our hospitality team, you will be responsible for ensuring that all areas meet the highest standards of cleanliness, organization, and service excellence.Your primary focus will be on training,...


  • Cape Town, Western Cape, South Africa Crew Life at Sea Full time

    Crew Life at SeaWe are currently looking for a skilled Hospitality Services Coordinator to join our team.About the Role:This is a dynamic opportunity to work in a fast-paced environment, overseeing the daily operations of our onboard laundry facilities.Key Responsibilities:Manage and supervise a team of laundry attendants.Ensure that all laundry is washed,...


  • Cape Town, Western Cape, South Africa ProDevelopment Group Full time

    A Dynamic Work EnvironmentWe are a dynamic ProDevelopment Group, committed to creating unforgettable dining experiences in the heart of Cape Town. Our eclectic venue on trendy Kloof Street is quickly gaining popularity in the Western Cape.We're seeking an exceptional General Manager to join our team and oversee the daily operations of our entire venue. As a...


  • Cape Town, Western Cape, South Africa Sanbona Wildlife Reserve Western Cape Full time

    The Sanbona Wildlife Reserve Western Cape is seeking an experienced Reservations Manager to join our team.Job DescriptionThis mid-senior level position is responsible for overseeing the Reservations Department, coordinating with Sales, Marketing, and Lodges Managers to deliver exceptional guest service and product excellence.The successful candidate will be...


  • Cape Town, Western Cape, South Africa Crew Life at Sea Full time

    Role OverviewCrew Life at Sea is seeking a Resort Hospitality Manager to oversee the front desk operations and ensure exceptional guest service.Key ResponsibilitiesOversee Front Desk Operations: Manage the front desk area, maintain a clean and organized environment, and handle cash transactions with accuracy and efficiency.Lead Team Members: Supervise and...


  • Cape Town, Western Cape, South Africa LIFE Healthcare Group Full time

    Hospital Administration AssistantLIFE Healthcare Group is seeking a highly organized and detail-oriented individual to join our team as a hospital administration assistant. The role involves providing administrative support to the facility life kingsbury hospital and assisting with various tasks related to office management.You will be responsible for...


  • Cape Town, Western Cape, South Africa Slshotels Full time

    Company OverviewWe are a luxury hospitality brand seeking an experienced professional to join our team as a Front Office Manager. At SLS Hotels, we pride ourselves on delivering exceptional guest experiences and fostering a culture of innovation and excellence.Job DescriptionThe Front Office Manager will be responsible for overseeing the daily operations of...