Remote End User Service Provider

2 days ago


Cape Town, Western Cape, South Africa IOCO Full time

Grow Your Career in Remote IT Support

iOCO Infrastructure Services is a leading provider of IT infrastructure solutions, and we're committed to delivering exceptional client experiences. As a Remote End User Service Provider, you'll play a vital role in helping our clients overcome their business challenges while scaling their empires.

About the Role:

We're seeking an experienced IT professional with 5-7 years of remote end-user support experience to join our team. You'll be responsible for providing technical support to users across 125 stores in South Africa and Namibia, including troubleshooting, hardware setup, and configuring desktops.

Your Expertise:

  • Extensive experience in IT infrastructure and customer support soft skills
  • A+ N+
  • National Senior Certificate/ Matric/ N3 qualification
  • Familiarity with network support and mobility support qualifications

What We Offer:

A competitive salary of R250,000 - R300,000 per annum, plus benefits and opportunities for growth and development. If you're a skilled professional with a passion for delivering exceptional client experiences, we'd love to hear from you.



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