Junior Network Engineer

5 days ago


Cape Town, Western Cape, South Africa IOCO Full time
Informational Content
This job post outlines the responsibilities and requirements for a Desktop Engineer I Intern position at IOCO Infrastructure Services. We are looking for an individual with a strong background in IT infrastructure, customer support, and problem-solving skills. As a Desktop Engineer I Intern, you will play a vital role in supporting our clients' IT needs, ensuring their systems run smoothly, and identifying areas for improvement in our services.

Responsibilities
- Provide remote user support to clients across 125 stores (South Africa and Namibia)
- General support of end-user computing for hardware, networking, printing, application, OS, and boardroom equipment
- Set up and preparation of hardware for distribution to users
- Achieve expected SLA and quality requirements and KPIs to support client contract objectives

Requirements
- 5-7 years of IT experience in remote End User Support
- Must be experienced in Microsoft environment, practical approach, IT generalist
- IT experience in remote End User Support
- Experience in Network Support

Compensation Package
- A competitive salary R450,000 - R550,000 per annum, based on location and experience
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance

About IOCO
iOCO Infrastructure Services is a leading provider of sustainable, innovative IT infrastructure solutions. Our team of skilled professionals is dedicated to delivering exceptional client experiences through cutting-edge technology and expertise.

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