Senior Cargo Sales Representative for Durban, South Africa

1 month ago

Durban, KwaZulu-Natal, South Africa Qatar Duty Free Full time

Key Responsibilities:

We are seeking a Senior Cargo Sales Representative to manage and grow our cargo sales in Durban, South Africa.

The successful candidate will be responsible for exceeding budgeted revenue for the assigned station, protecting existing business, and exploring new opportunities to create maximum awareness of QR's products and services. The role requires ensuring quality customer service and smooth cargo operations of the station.

Accountabilities:

  • Plan, direct, and control all selling and marketing activities of the station to secure new sources of revenue and surpass set revenue budgets.
  • Prepare a Business and Marketing Plan to optimize revenue opportunities and maximize QR's presence in the market.
  • Maintain regular contacts with the cargo industry, supplementing sales calls made by the sales force to establish contacts and maximize QR's exposure to the marketplace.
  • Supervise the sales team to optimize cargo revenue production and develop their potentials.
  • Research competitor benchmarking through publicly available sources and develop remedial action.
  • Ensure QR's participation in sales campaigns and public events, collecting sales leads for circulation to concerned departments and stations.
  • Assist customers/clients with all information related to booking/forwarding/delivery, liaising with local Ground Handling Agents and with Head Office Cargo Department to ensure satisfactory service.
  • Maintain a proper profile of all QR cargo agents and clients and pay them regular visits.

Requirements:

  • Bachelor Degree with at least 4 years of relevant experience in Marketing and Sales.
  • Good command of the English Language.
  • Complete product knowledge and market practices of the areas of jurisdiction.
  • Good presentation/negotiation skills.
  • Customer Service Skills.
  • Managerial skills with the ability to delegate work, set clear direction, and manage/coach team members.

Eligibility Requirements:

You must have the legal rights to live and work in Durban, South Africa to be considered for this role.

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