IT Support Specialist

3 days ago


Durban, KwaZulu-Natal, South Africa Thasa Technologies Full time
Job Description

This role is ideal for a skilled and experienced individual who can troubleshoot technical issues, support users, and ensure smooth system operations.

Key Responsibilities:
  • Manage and respond to technical support tickets, troubleshooting and resolving issues efficiently.
  • Diagnose and resolve hardware, software, and network-related problems.
  • Provide remote and occasional on-site support to users as required.
  • Assist with the installation, configuration, and optimisation of the LIMS (Laboratory Information Management System).
  • Escalate complex technical issues to senior team members or developers when necessary.
Required Skills and Qualifications:
  • A degree in Information Technology, Computer Science, or a related field.
  • Strong knowledge of Windows and macOS operating systems.
  • Experience working with LIMS, ERP, CRM, or similar business systems is an advantage.
  • Familiarity with databases, SQL queries, and system integrations is a plus.
Working Conditions and Benefits:
  • Work Environment: Hybrid remote, with at least 3 office days.
  • Fixed Term Contract
  • Competitive salary based on experience and skill level.
  • Opportunity to gain hands-on experience and career growth within the company.


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