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Receptionist

2 months ago

Johannesburg, Gauteng, South Africa Isilumko Staffing Full time
Job Overview:

We are seeking a highly organized and customer-focused Temporary Receptionist to join our team at Isilumko Staffing. As the first point of contact for visitors and callers, you will play a vital role in creating a positive impression and ensuring smooth front desk operations during temporary staff shortages or busy periods.

Key Responsibilities:
  1. Greeting Visitors: Warmly welcome and assist visitors, ensuring they sign in and directing them to the appropriate personnel or location.
  2. Answering Calls: Professionally handle incoming calls, routing them to the relevant individuals or departments and taking messages when necessary.
  3. Front Desk Management: Maintain a clean and organized reception area, including managing the distribution of mail and packages.
  4. Appointment Scheduling: Schedule and confirm appointments for employees, clients, and visitors, coordinating with team members when needed.
  5. Customer Service: Provide excellent customer service by addressing inquiries, assisting with general information, and helping resolve visitor or caller issues.
  6. Administrative Support: Assist with various administrative tasks, such as data entry, filing, and photocopying, as requested.
  7. Security Awareness: Monitor access to the premises, ensuring the security and safety of employees and visitors.
  8. Communication: Keep colleagues informed of the arrival of visitors and incoming deliveries or packages.
  9. Technology Proficiency: Utilize office equipment, such as multi-line phone systems and computer software, to carry out receptionist duties efficiently.
Qualifications:
  • High school diploma or equivalent.
  • Previous experience as a receptionist or in a customer-facing role is a plus.
  • Excellent verbal and written communication skills.
  • Polite and professional demeanor, with strong interpersonal skills.
  • Ability to handle multiple tasks and work in a fast-paced environment.
  • Proficiency in using standard office equipment, including phone systems and computer software.
  • Attention to detail and a strong sense of responsibility.
  • Reliability and punctuality.