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Business Operations Director
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We are seeking an experienced Business Operations Director to lead our financial growth initiatives at First Technology Group in Polokwane. As a key member of our team, you will oversee the efficient functioning of day-to-day financial and operational activities while driving strategic projects to improve performance and financial growth.
Key Responsibilities:- Manage the Operations/Admin team, providing leadership, guidance, and support to ensure optimal performance and productivity.
- Handle escalations from internal stakeholders and suppliers, working diligently to resolve issues promptly and effectively.
- Cultivate and maintain effective relationships with distributors, vendors, and customers to foster collaboration and enhance business partnerships.
- Oversee stock management and reporting, including quarterly stock takes, spot checks, and monitoring of backorders.
- Assist the Accounts Payable department in resolving supplier payment queries and escalations, and manage credit requests as needed.
- Ensure customer invoices are processed accurately and in accordance with quotes, and manage CSP and SLA monthly billing.
- Conduct weekly meetings with the team to ensure smooth operations and address any challenges or concerns.
- Provide regular reporting and monitoring on various metrics, including top 20 supplier spend, sales breakdown per vendor per business, GP loss report, ageing stock, backorder report, and distribution fees.
- Collaborate with the Branch Manager to streamline business processes and optimize operational efficiency.
- Strong financial acumen
- Operations Management experience
- Strong analytical skills
- Excellent problem-solving skills
- IT/ICT Industry experience is preferred
The successful candidate will enjoy a competitive salary of R800,000 - R1,200,000 per annum, depending on experience, plus benefits including medical aid, pension fund, and annual bonuses.