Operational Efficiency Specialist
17 hours ago
About the Role:
We are seeking an experienced Operational Efficiency Specialist to join our team in Kloof, Durban. As a key member of our hospitality software services, you will be responsible for onboarding new clients and ensuring seamless integration with our system.
Responsibilities:
- Onboard new clients to our software platform
- Conduct post-onboarding check-ins to ensure client satisfaction
- Support the implementation of integrations with financial interfaces
- Collaborate on consultative projects related to data changes
- Stay up-to-date with new product features and services to advise clients effectively
- Maintain and update onboarding Standard Operating Procedures (SOPs) and documentation
- Onboard new properties for existing clients
Requirements:
- Proven experience in project management, key account management, and client onboarding
- Excellent written and verbal communication skills
- Prior knowledge of the tourism/hospitality industry is advantageous
Benefits:
We offer a competitive salary package, including medical aid, pension fund, and profit share for qualified candidates. The estimated annual salary for this position is approximately R750,000 - R1,200,000, dependent on relevant experience.
Location:
Kloof, Durban
Categorization:
- Application Support
- Project Management
- Key Account Management
Sector:
Hospitality, Tourism, Software Services
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