Customer Experience Lead

Job OverviewAs a Lead Designer for Customer Experience, you will play a critical role in shaping the overall customer experience across our products.About the RoleThis is a fantastic opportunity to leverage your design expertise to drive business growth and improve customer satisfaction.You will work closely with cross-functional teams to understand customer...

Role SummaryThe Product Design Lead will be responsible for delivering high-quality design solutions that meet customer needs. This role requires strong leadership skills, excellent communication, and the ability to collaborate with cross-functional teams.Key ResponsibilitiesCollaborate with business stakeholders to define project requirements, scope,...

About UsUbuntu Markets is a leading company in the Financial/Insurance/Trading industry, seeking an experienced Customer Experience Director to lead our contact centre team. The ideal candidate will have a strong background in call centre management and excellent leadership skills.As a key member of our team, you will be responsible for setting performance...

**Job Purpose** The overall purpose of the ** Customer Experience Systems Specialist ** is to provide exceptional support while managing and resolving financial transactions and inquiries within the SAP system. This role involves acting as the primary point of contact for customer service, operations, marketing, supply chain and internal colleagues on behalf...

About the RoleThis is an exciting opportunity for a highly motivated and experienced Retail Store Manager to lead our customer experience team at Clicks Group Limited.The successful candidate will be responsible for driving sales growth, improving customer satisfaction, and leading a team of sales associates.Key responsibilities include:To develop and...

Customer Experience Transformation at CallForceWe are looking for a dedicated Customer Experience Trainer to join our team at CallForce. The successful candidate will play a vital role in enhancing the customer experience and driving sales excellence within our BPO Business.The Customer Experience Trainer will be responsible for designing and delivering...

About the Company:Capitec is committed to delivering exceptional customer experiences through its people. As a Client Experience Specialist, you will play a vital role in driving this vision forward by leveraging your expertise in client experience principles and practices. If you are passionate about making a difference in the financial services industry,...

Why ClearSource?ClearSource is a global Business Process Outsourcing (BPO) company with a core purpose of making lives better. We are passionate about our Core Values, which include:Customer First - We share an intense passion for creating exceptional customer experiences.Personal Accountability - Commit to doing the right thing and doing it.Humble Courage -...

We are looking for a highly motivated and skilled individual to fill the role of Customer Experience Specialist. As a member of our support team, you will play a critical role in delivering exceptional customer service and technical expertise.Key ResponsibilitiesProvide timely and effective solutions to client queries, ensuring high levels of customer...

**Job Advert Summary**: The Customer Experience Intern will gain exposure and training in administrative and operational support in the Customer Care environment, i.e. the implementation of CX initiatives, data management, and stakeholder coordination to enhance customer satisfaction and service efficiency. **Minimum Requirements**: **Qualifications** -...

Closing Date - 2025/03/06 - Reference Number - SAS250227-1 - Job Title - Customer Experience (CX) Intern - Job Type - Graduate Internship - Division - Insurance Operations - Department - Claims - EE Occupational Levels - Level 4 & 5: Skilled, Technical and Academically Qualified - Location - Town / City - Sandton - Location - Province - Gauteng - Location -...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To provide strategic partnership to Sub-segment Business Unit EXCO, other relevant Business Unit EXCOs and Segment Marketing EXCO by assessing...

Job OverviewThe Customer Experience System Specialist plays a crucial role in ensuring exceptional customer support while managing and resolving financial transactions within the SAP system.Key ResponsibilitiesManage and resolve financial transactions, including rebates, pricing adjustments, and account updates.Provide effective and timely resolution of...

We are looking for a highly skilled Digital Product Strategist to join our team in Johannesburg. As a key member of our Future Toyota Department, you will play a crucial role in ensuring that our products meet the evolving needs of our customers.The successful candidate will have a strong understanding of customer experience systems and be able to analyze...

About This RoleThis Sales Executive position is an exciting opportunity for a motivated and results-driven individual to join our team at Hyundai Automotive South Africa.The successful candidate will be responsible for:Meeting and exceeding sales targetsProviding exceptional customer service and building long-term relationshipsMaintaining accurate records...

Leadership OpportunityThis is an exciting opportunity for a highly motivated and experienced Team Lead to join our customer service and support team at Clicks Group Limited.The successful candidate will be responsible for leading a team of customer service representatives, ensuring excellent customer service, and achieving customer satisfaction targets.Key...

Key ResponsibilitiesLead the team to manage costs within allocated budgets, identify operating efficiencies, and support finance with group-wide initiatives.Reduce operational vulnerability in CSC through proactive monitoring.Develop and implement effective management of Service Failures Outages, including Crisis situations.Enhance communication channels and...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

About the Job:We are seeking a highly skilled Customer Experience Officer for Sotho Speakers to join our team at Surgo HR & Training. As a customer experience officer, you will be responsible for handling inbound calls from clients and ensuring that their experiences are positive and memorable.Key Responsibilities:Handle inbound calls from clients and...

About YouYou will be a skilled operations professional with a proven track record of driving performance and development. Your experience in managing teams, developing talent, and optimizing resources will be essential in this role.In addition to your technical skills, you will possess excellent communication and interpersonal skills, with the ability to...