Senior Manager: Customer Experience

Senior Retail Sales Consultant PositionAt You Choose Recruit, we are seeking an experienced Senior Retail Sales Consultant to lead our team at our Sandown location.Main Responsibilities:- Provide expert product knowledge and support to customers to drive sales- Meet performance targets and contribute to the store's sales growth- Lead and develop a team of...

**Client Experience Specialist:**MindMatch Consulting (Pty) Ltd is seeking a Customer Experience Strategist to join their team in JHB. The role involves driving growth in market share and profitability for online sales, supporting the omni channel sales strategy.About the Team:We are a leading financial institution looking for a talented individual to lead...

Qualifications and RequirementsNational Senior Certificate (Matric / Grade 12)Diploma (Receptionist Qualification)Minimum 2 years proven work experience as a corporate receptionist or within a business centre dealing with boardroom management.Excellent communication and problem-solving skills.Ability to work effectively in a team and adapt to changing...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job...

**Job Advert Summary**: The Customer Experience Intern will gain exposure and training in administrative and operational support in the Customer Care environment, i.e. the implementation of CX initiatives, data management, and stakeholder coordination to enhance customer satisfaction and service efficiency. **Minimum Requirements**: **Qualifications** -...

Closing Date - 2025/03/06 - Reference Number - SAS250227-1 - Job Title - Customer Experience (CX) Intern - Job Type - Graduate Internship - Division - Insurance Operations - Department - Claims - EE Occupational Levels - Level 4 & 5: Skilled, Technical and Academically Qualified - Location - Town / City - Sandton - Location - Province - Gauteng - Location -...

About the RoleThe Tsongo Language Customer Experience Advisor position at Surgo (Pty) Ltd requires a skilled professional to deliver exceptional customer service and support to clients. This involves answering client calls, providing product and service information, researching and resolving client issues, and completing call logs and reports.Key...

**Job Purpose** The overall purpose of the ** Customer Experience Systems Specialist ** is to provide exceptional support while managing and resolving financial transactions and inquiries within the SAP system. This role involves acting as the primary point of contact for customer service, operations, marketing, supply chain and internal colleagues on behalf...

Required Qualifications:NQF 4: Grade 12 National Diploma.At least 12 months experience in IT Service Desk or active remote and on-site desktop support.We are looking for individuals who are passionate about delivering exceptional customer service and possess a strong understanding of IT concepts.

**Job Purpose** **Responsibilities** **Develop a Customer Value Proposition** - Develop and improve the Cell C CVP - Ensure customer engagement and satisfaction align the objective of Cell C towards the needs of the customer - Develop efficient processes and procedures to embed a customer-centric experience - Develop proactive mechanisms to continuously...

A career at Absa Bank offers the opportunity to be part of a dynamic and growing organization.Key ResponsibilitiesThe Research Analyst will be responsible for:Conducting comprehensive research on customer experience channels, including digital platforms and social media.Gathering and analyzing customer data to identify trends and pain points.Collaborating...

We are looking for a senior hospitality lead to join our upscale dining experience. As the face of our restaurant, you will be responsible for creating an exceptional atmosphere for our guests. This role requires a strong understanding of hospitality principles and the ability to lead by example.Qualifications and Skills:6+ years of experience in restaurant...

Join Level Up's dynamic team in Sandton as a Customer Service Advisor and take your career to the next level!About the JobThis role is responsible for providing top-tier customer service to merchants and assisting in the showroom, specializing in bathroom ware and sanitary ware products.The ideal candidate will ensure a high level of accuracy and...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary To...

About the RoleWe are seeking an experienced Senior Restaurant Manager to join our team in Sandton. The successful candidate will have a proven track record of delivering excellent results in a Restaurant setting, with a strong focus on operational efficiency and customer satisfaction.The ideal candidate will have 6+ years of experience in Restaurant...

**Direct Reporting Line**: Senior Customer Relations Officer Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher...

About the RoleWe are seeking a highly skilled Senior Customer Insight Analyst to join our team. As a key member of our Analytics, Insights and Modelling teams, you will work closely with senior leadership to develop and implement strategies that drive business growth.Your primary focus will be on providing data-driven insights to inform business decisions,...

**Job Purpose** The Client Experience Manager will be responsible for creating an all-around-amazing customer-journey experience through value propositions that enhance tenant experience thereby facilitating strong tenant retention and growth. Responsible for building and maintaining strong relationships and a sense of community-attuned to tenant needs...

As a senior store manager at Recruit for Africa PTY Limited, you will play a critical role in driving sales, productivity, and profit goals through effective leadership, communication, world-class service, talent management, merchandising excellence, and operational compliance. You will lead and motivate teams to achieve maximum sales and productivity,...

We are seeking an experienced retail store leader to join our team at Recruit for Africa PTY Limited as a senior store manager. As a senior store manager, you will be responsible for leading and motivating teams to achieve maximum sales and productivity, developing and implementing visual merchandising strategies to enhance customer experience, and managing...