Senior Manager: Customer Experience

Senior Retail Sales Consultant PositionAt You Choose Recruit, we are seeking an experienced Senior Retail Sales Consultant to lead our team at our Sandown location.Main Responsibilities:- Provide expert product knowledge and support to customers to drive sales- Meet performance targets and contribute to the store's sales growth- Lead and develop a team of...

**Client Experience Specialist:**MindMatch Consulting (Pty) Ltd is seeking a Customer Experience Strategist to join their team in JHB. The role involves driving growth in market share and profitability for online sales, supporting the omni channel sales strategy.About the Team:We are a leading financial institution looking for a talented individual to lead...

Qualifications and RequirementsNational Senior Certificate (Matric / Grade 12)Diploma (Receptionist Qualification)Minimum 2 years proven work experience as a corporate receptionist or within a business centre dealing with boardroom management.Excellent communication and problem-solving skills.Ability to work effectively in a team and adapt to changing...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job...

Job SummaryWe are seeking a Senior Experience Strategist to spearhead service design initiatives within our organisation. This role demands a strong grasp of process engineering and experience strategy, enabling the development of actionable recommendations that drive business transformation.About UsAt Service Design Magazine, we value collaboration and...

About UsAbsa Group Limited is listed on the Johannesburg Stock Exchange and has operations across Africa. We offer a range of products and services, including personal and business banking, corporate and investment banking, wealth and investment management, and insurance.We're seeking a skilled professional to join our team as a Financial Solutions Expert....

About UsUbuntu Markets is a leading company in the Financial/Insurance/Trading industry, seeking an experienced Customer Experience Director to lead our contact centre team. The ideal candidate will have a strong background in call centre management and excellent leadership skills.As a key member of our team, you will be responsible for setting performance...

**Job Advert Summary**: The Customer Experience Intern will gain exposure and training in administrative and operational support in the Customer Care environment, i.e. the implementation of CX initiatives, data management, and stakeholder coordination to enhance customer satisfaction and service efficiency. **Minimum Requirements**: **Qualifications** -...

Closing Date - 2025/03/06 - Reference Number - SAS250227-1 - Job Title - Customer Experience (CX) Intern - Job Type - Graduate Internship - Division - Insurance Operations - Department - Claims - EE Occupational Levels - Level 4 & 5: Skilled, Technical and Academically Qualified - Location - Town / City - Sandton - Location - Province - Gauteng - Location -...

**Job Purpose** The overall purpose of the ** Customer Experience Systems Specialist ** is to provide exceptional support while managing and resolving financial transactions and inquiries within the SAP system. This role involves acting as the primary point of contact for customer service, operations, marketing, supply chain and internal colleagues on behalf...

**Job Purpose** **Responsibilities** **Develop a Customer Value Proposition** - Develop and improve the Cell C CVP - Ensure customer engagement and satisfaction align the objective of Cell C towards the needs of the customer - Develop efficient processes and procedures to embed a customer-centric experience - Develop proactive mechanisms to continuously...

We are looking for a highly skilled Digital Product Strategist to join our team in Johannesburg. As a key member of our Future Toyota Department, you will play a crucial role in ensuring that our products meet the evolving needs of our customers.The successful candidate will have a strong understanding of customer experience systems and be able to analyze...

Job OverviewAs a Lead Designer for Customer Experience, you will play a critical role in shaping the overall customer experience across our products.About the RoleThis is a fantastic opportunity to leverage your design expertise to drive business growth and improve customer satisfaction.You will work closely with cross-functional teams to understand customer...

We are looking for a senior hospitality lead to join our upscale dining experience. As the face of our restaurant, you will be responsible for creating an exceptional atmosphere for our guests. This role requires a strong understanding of hospitality principles and the ability to lead by example.Qualifications and Skills:6+ years of experience in restaurant...

About Us: Marriott International is a global leader in the hospitality industry, committed to delivering exceptional guest experiences. As a Guest Experience Supervisor at Marriott International, you will be part of a dynamic team that is passionate about providing outstanding service to our guests. Your role will involve managing front desk operations,...

About YouYou will be a skilled operations professional with a proven track record of driving performance and development. Your experience in managing teams, developing talent, and optimizing resources will be essential in this role.In addition to your technical skills, you will possess excellent communication and interpersonal skills, with the ability to...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary To...

About the RoleWe are seeking an experienced Senior Restaurant Manager to join our team in Sandton. The successful candidate will have a proven track record of delivering excellent results in a Restaurant setting, with a strong focus on operational efficiency and customer satisfaction.The ideal candidate will have 6+ years of experience in Restaurant...

**Direct Reporting Line**: Senior Customer Relations Officer Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher...

**Job Purpose** The Client Experience Manager will be responsible for creating an all-around-amazing customer-journey experience through value propositions that enhance tenant experience thereby facilitating strong tenant retention and growth. Responsible for building and maintaining strong relationships and a sense of community-attuned to tenant needs...