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IT Specialist
1 week ago
Netsurit Group is a leading organization that offers exciting opportunities for talented individuals to join our team.
This position requires an IT Specialist with expertise in Cloud and Network Support to provide high-end technical support to our clients.
The ideal candidate will have a strong background in Server/Network Support, Cloud technologies, Projects, and Client services consulting, as well as excellent knowledge on Microsoft technologies.
Key Responsibilities:
- Provide high-end technical support to Netsurit client portfolio, including design and implementation of projects, infrastructure security analysis, and client documentation.
- Manage incident, problem, and change management, as well as resolve service requests.
- Maintain a good understanding of the ITIL Framework and ITSM Systems.
Requirements:
- At least 3-5 years' experience in IT & Networking environment, with formal IT qualifications and Microsoft role-based certifications.
- A strong background in Server/Network Support, Cloud technologies, Projects, and Client services consulting.
- Excellent knowledge on Microsoft technologies including Office 365, Microsoft 365, Azure, Hyper-V / VMWare.
- Must have a good knowledge of TCP/IP Networking protocols, VLANs, installing and configuring firewalls, managed switches, and routers.
