Compliance and Franchise Operations Manager

1 week ago


Cape Town, Western Cape, South Africa takealot Full time

At takealot.com, we are seeking a highly skilled Compliance and Franchise Operations Manager to join our team in Cape Town.

We offer a competitive total remuneration package that allows for flexibility according to individual needs, as well as a great work environment and opportunities for growth.

The ideal candidate will have exceptional organizational and administrative skills, with the ability to manage high workloads and prioritize tasks effectively.

Key responsibilities will include:

  • Conducting in-field driver shifting inspection audits and reporting results to stakeholders
  • Escalating issues experienced during day-to-day operations at Pick N Pay Takealot Pickup Points
  • Supporting franchise managers and food compliance coordinators with auditing tasks
  • Maintaining accurate records and processing compliance duties

The successful candidate will possess a keen eye for detail, strong analytical skills, and the ability to think critically and make informed decisions.

A minimum of 1-2 years' experience in a supervisory role within a franchise business or hospitality industry is required, along with previous operational auditing experience and proficiency in Microsoft Office or Google Equivalent.

We seek an Extraordinary Mind who is respectful but forthright, able to execute ideas effectively, and passionate about delivering world-class customer experiences.



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