Logistics Operations Manager

5 days ago


Cape Town, Western Cape, South Africa ATripleA Recruitment and Temps Full time
About the Role

ATripleA Recruitment and Temps is seeking a skilled Logistics Manager to oversee the efficient movement of goods from production to delivery. The ideal candidate will possess a strong understanding of logistics and supply chain management principles.

Key Responsibilities

Inventory Management: Ensure sufficient stock is available for delivery while minimizing excess inventory.

Training and Development: Develop and implement training programs for drivers and logistics staff to enhance skills and ensure compliance with company policies and safety regulations.

Risk Management: Identify potential risks in the logistics process and develop strategies to mitigate them.

Customer Satisfaction: Monitor and ensure high levels of customer satisfaction by maintaining delivery accuracy and timeliness.

Disruption Planning: Develop and execute contingency plans to handle logistics disruptions due to unforeseen circumstances.

KPI Management: Establish key performance indicators (KPIs) for logistics operations and regularly review performance against these metrics.

Regulatory Compliance: Ensure compliance with all relevant local, national, and international regulations, including transportation and environmental laws.

Resource Allocation: Efficiently allocate resources, such as vehicles and personnel, to meet operational demands.

Collaboration: Work closely with other departments, such as sales, procurement, and production, to ensure seamless integration of logistics activities.

Performance Reviews: Conduct regular performance reviews of logistics staff, providing feedback and guidance for improvement.

Customer Returns: Manage the process for handling customer returns and reverse logistics.

Fleet Management: Provide regular fleet reports and monitor truck trackers to report non-conformances.

Cost Control: Monitor and control transportation costs, including fuel consumption, maintenance expenses, and vehicle repairs, to optimize budget allocation.

Requirements

Education: Bachelor's degree in logistics, supply chain management, business administration, or a related field.

Experience: Proven experience as a Logistics Manager or in a similar role, typically 5+ years.

Skills: Familiarity with warehouse management and inventory control practices, strong understanding of logistics and supply chain management principles, proficiency in route planning, fleet management, and vehicle maintenance, knowledge of safety regulations and compliance standards.



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