Digital Sales Growth Specialist

1 month ago


Cape Town, Western Cape, South Africa iKhokha Full time
Key Responsibilities

You will be responsible for growing the iKhokha customer base and be accountable for hitting steep sales targets in the specified territories.

Key duties include actively sourcing and finding new sales opportunities, building a sales pipeline, and closing deals.

• Prospect and canvass for new customers in targeted areas and industries.

• Post-sale call and follow-ups, logging all activity and demos with clients.

• Promotional or new product upsell/cross-sell/service calls.

• Research new sales leads, plan country trips, and execute plans to acquire new customers.

• Ensure all set company Gross Profit, Device sales, and Demo targets are achieved on a monthly and quarterly basis.

• Complete feedback loops as required, including Swarm and demo feedback and HubSpot usage and deal pipeline management.

• Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business.

• Sign-up merchants and assist them with FICA documentation required.

• Complimentary follow-up visits.

• Full focus on specialized campaigns and reporting in detail on this, such as top merchant campaign or area-targeted campaigns.

• Uphold company standards and values at all times when representing the brand.

• Monitor competition in the marketplace and share any relevant insights.

• Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions, and making recommendations to management.

• Maintain professional and technical knowledge through ongoing self and shared learning.



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