Technical Key Account Manager

4 weeks ago


Durban, KwaZulu-Natal, South Africa Hire Resolve Full time
Job Title: Technical Key Account Manager

Hire Resolve is a leading recruitment agency specializing in placing qualified professionals in various industries. We are currently seeking a Technical Key Account Manager to join our client in a dynamic role.

Key Responsibilities:
  • Develop and manage robust strategies and annual plans for contracts to enhance operational efficiency.
  • Implement continuous improvement initiatives to ensure contract longevity and customer satisfaction.
  • Apply best practice frameworks aligned with the company quality policy to ensure high-quality services.
  • Conduct regular reviews of processes, procedures, and plans to submit accurate and timely reports.
  • Manage SLA compliance, governance, and performance reporting to clients.
  • Develop market knowledge and inform the company of growth opportunities.
  • Analyze markets, industry trends, competitors, and clients for strategic planning.
  • Develop and implement strategies to secure new business and identify future services.
Requirements:
  • Grade 12
  • PR Eng or BTech in a technical discipline
  • Minimum 5-10 years of technical experience in facilities management
  • Enhanced knowledge of air conditioning maintenance
  • Expertise in electrical maintenance and procedures
  • Familiarity with equipment and machinery
  • Understanding of OHSA codes and health and safety procedures
  • Knowledge of ISO 9000, ISO 14000, and ISO 18001 standards
  • Proficiency in technical drawing
  • Computer literate
  • Good understanding of the Labour Relations Act and HR policies and procedures
  • Knowledge of BBBEE requirements
Benefits:
  • Salary: negotiable

Hire Resolve is committed to providing a competitive salary for this role based on experience. If you are a motivated and experienced Technical Key Account Manager, please contact us to discuss this opportunity further.



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