Condeco Technical Team Leader

1 month ago


Johannesburg, Gauteng, South Africa Telebest Full time
Job Title: Condeco Technical Team Leader

Telebest is seeking a highly skilled Condeco Technical Team Leader to join our team in Johannesburg. As a key member of our technical team, you will be responsible for ensuring the highest possible standard of our business application, maximizing productivity and efficiency.

Key Responsibilities:

  • Perform daily systems health checks on Condeco Application and Database servers to ensure optimal resource utilization.
  • Provide technical support to clients relating to Condeco services and products, ensuring timely resolution of issues.
  • Support and manage hardware and software health checks, upgrades, fixes, and new releases, ensuring seamless integration with existing systems.
  • Collaborate with clients to ensure adherence to proper change management procedures and provide Condeco training as needed.

Requirements:

  • Nation Diploma in Information Technology or related field.
  • Bachelor's degree in Information Technology.
  • Matric.
  • Valid South African driver's license.
  • MCITP.
  • Knowledge of OHS act and ISO 9001 quality management systems.
  • At least 3 years of experience in a call centre or helpdesk environment.
  • Experience with booking systems, with Condeco being advantageous.
  • Familiarity with VOIP, Avaya Telephony, technical, organizational, and planning skills.
  • Competencies in DNS, DHCP, LAN and WAN, Firewall, Technology equipment, VPN, and RAID.

Competencies:

  • DNS.
  • DHCP.
  • Lan and Wan.
  • Firewall.
  • Technology equipment.
  • VPN.
  • Raid.
  • A+ and N+


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