Condeco Technical Team Leader

2 months ago


Johannesburg, Gauteng, South Africa Telebest Full time

Job Summary:

Telebest is seeking a highly skilled Condeco Technical Team Leader to join our team. As a key member of our technical team, you will be responsible for ensuring the highest possible standard of our business application, maximizing productivity and efficiency.

Key Responsibilities:

  • Technical Support: Provide expert technical support to clients relating to Condeco services and products.
  • System Health Checks: Conduct daily systems health checks on Condeco Application and Database servers to ensure optimal resource utilization.
  • Change Management: Ensure clients follow proper change management procedures, including upgrades, fixes, and new releases.
  • Training and Development: Assist with Condeco training and development programs as required.

Requirements:

  • Education: Nation Diploma in Information Technology or related field, Bachelor's degree in Information Technology, or equivalent.
  • Experience: 3+ years in a call centre or helpdesk environment, with experience in booking systems, Condeco being advantageous.
  • Skills: Knowledge of OHS act and ISO 9001 quality management systems, VOIP, Avaya Telephony, technical, organizational, and planning skills.
  • Competencies: DNS, DHCP, Lan and Wan, Firewall, Technology equipment, VPN, Raid, A+ and N+ certifications.

Working with Telebest:

As a Condeco Technical Team Leader at Telebest, you will have the opportunity to work with a dynamic team, contribute to the growth and success of our organization, and develop your skills and expertise in the field of Condeco solutions.



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